Recruiter: Luke Byrne
Hiring Manager: Darrel Minns / Marcus O'Reilly
Career Grade: D
Internal Closing Date: 16/7/25
Locations: London as a preference - will consider applications based in Bristol or Birmingham
Why this job matters
Being involved in any Programme is special; however, contributing to one of networks key transformational initiatives focused on simplifying BT networks presents a unique opportunity to effect meaningful change.
This role will be critical to the success of key Strategic Programmes by bringing structure to a complex set of work across BT Group. The Networks PMO is a delivery focused PMO that supports projects & programmes to achieve the best outcomes for all our customers.
Our number one focus is to deliver value to the business and work with projects to deliver value to customers sooner.
What you’ll be doing
1. Develop and maintain project management standards and processes based on BT Group’s unified methodology to ensure compliance and effective governance.
2. Support the Programme Director in creating and managing the programme and project structure, ensuring that they are aligned with strategic objectives and that their delivery is prioritised and coordinated across the organisation.
3. Manage financial and KPI information for the Programme, working with the commercial team to ensure costs are in line with expectations.
4. Identify and manage dependencies, risks and issues, developing mitigations and ensuring that they are appropriately managed and reported.
5. Provide regular status updates to the executive board and senior management, ensuring that stakeholders are kept informed of progress and any issues that may impact delivery.
6. Develop and mentor as required, helping to improve people's abilities, and sharing knowledge and best practices to continuously improve delivery efficiency and effectiveness.
7. Understanding of and ability to manage Jira and configurations to effectively execute the day-to-day activities for the Programme
Skills and Experience
• Commercial thinker - You develop and implement ideas that benefit our business, using your understanding of internal commercial insight and the latest external thinking.
• Team coach - You build high performing cultures within teams. You empower and support coaching and development activities.
• Solution focused achiever - You identify and implement plans to overcome obstacles and achieve ambitious goals.
• Be agile - You lead collaborative ways of working and continuous improvement. You encourage their adoption where necessary to deliver the best results for the customer.
• Improvement focus - You collaborate to identify how work activities across teams are related and highlight inefficiencies. You help to remove barriers and find the resources or support needed to improve processes.
• Use data analytics - You coordinate and establish the development and use of data analytics to make decisions. You provide comprehensive technical expertise to deliver data analytics capability
Experience you’d be expected to have
Mandatory experiences:
• Extensive Project Experience (Process, Methodologies, Ways of Working)
• Strong experience with Agile Methodologies, and SCRUM Framework
• Strong leadership skills.
• Communicate/Influence effectively with senior stakeholders.
• Understand the business environment.
• Change management / Process Improvement
• Experience of supporting transformational Programmes
Benefits
• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
