People Services Assistant
About The Role
Dals are on the lookout for an exciting new role at the heart of the business, a People Services Assistant. The role will be full time, 9am-5.30pm Monday to Friday and report into the HR manager. Were looking for a dynamic driven individual with previous HR and recruitment experience desirable, the option to complete a HR apprenticeship will be available to work towards your CIPD if desired. We work on a hybrid basis with one working from home day per week, the other working days in the Old Trafford, Manchester Office.
Main Duties & Responsibilities
- Responding to queries received in HR ticketing system
- Employee life-cycle maintenance including adding new starters onto various systems and processing leavers
- Issuing contracts and contract variations
- Conducting onboarding, background checks and vetting checks
- Maintenance of employee portals, benefits etc
- Auditing the HRIS and maintaining personnel files
- Support Line managers with attendance and performance issues
- Book ER meetings, prepare associated paperwork and notetake
- Building out and streamlining people team admin and processes
- Curate and manage employee experiences coordinating with people plan
- Supporting hiring leads to post jobs via the ATS and conducting weekly reporting on recruitment stats
- Supporting hiring leads with weekly recruitment update emails on their vacancies
- General office tasks such as ordering breakfasts, prepping rooms for training and owning employee engagement activities
About You
- Excellent interpersonal and communication skills, with the ability to build rapport and establish strong relationships
- Strong organisational and time management abilities, with the capacity to handle multiple tasks simultaneously
- Exceptional attention to detail and accuracy in documentation
- Self-motivated, resilient and driven to achieve targets and deliver results
- Proficient computer skills, including familiarity with Microsoft Office, and online platforms.
- Experience in fast-paced commercial HR roles
- CIPD Fully or part qualified desirable, or desire to complete CIPD, previous experience in similar role
What's In It For You?
- Hybrid working post-training (4 days a week in office, 1 day at home)
- 25 days annual leave plus bank holidays, this increases with your service
- Refer and Earn - Employee referral scheme and bonuses
- Family Friendly - Enhanced Maternity and Paternity Pay and gift hampers for new parents
- Employee Experiences - Social events and regular engagement activities, such as Christmas and Summer parties, in office events and competitions and long service awards. Activities for key inclusion events and wellbeing webinars. Internal employee recognition schemes such as employee of the month and end of year awards
- Training & Development Opportunities - A huge range of internal and external training available, including apprenticeships (levels 3,4 & 5)
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ESG & Sustainability - Cycle to work scheme, volunteering days, travel discounts and part of Manchester Liftshare Community platform
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Exclusive access to Westfield Health access to different healthcare benefits and services, giving you money back towards essential health costs such as optical and dental treatments. Also included - 24hr DoctorLine service, Gym Discounts, offers on a wide range of goods and services from hundreds of leading retailers, restaurants, and destinations.
- Mental health and Wellbeing Support - Employee Assistance Program providing up to 6 sessions of structured counselling and access to a variety of wellbeing resources including webinars, Health Checks, and podcasts. Access to mental health first aiders and much more
- Free breakfast, fresh fruit and tea & coffee provided daily
About Dals:
Everyone Understood
At Dals, we enable people and organisations to tackle the critical language challenges they face every day. Our first-class interpreting and translation services cover more than 500 languages, including BSL and other non-spoken languages. We connect clients and their service users with crucial expertise, whenever and wherever they need it. Because the world is a better, fairer place when everyone is understood.
Our People are our future. We take care of them.
Through community partnerships and social value initiatives, we continuously work to ensure Dals is having a positive impact on the world.
- Disability Confident Commited employer
- Armed Forces Covenant pledger
- Ministry of Defense Employer Recognition Scheme Awardee
- Mindful Employer
- Able Futures Member
- Accredited Real Living Wage Employer
- Employers Network for Equality & Inclusion member
If you believe you possess the qualities outlined above and can bring enthusiasm, tenacity, and a professional approach to work, we encourage you to apply today! Applicants must be UK residents and by the start of employment and have permission to work in the UK. In addition, you are required to undertake a basic DBS check for this role.
