Sales Associate at Läderach
Company introduction
Läderach is a family-owned, premium Swiss chocolate company with over 150 stores worldwide. With rapid UK expansion in the pipeline, our three London boutiques currently include our flagship store on
Regent Street, an outpost in Westfield Shepherd’s Bush and an atelier in Harrods’ Chocolate Hall, where our customers can purchase some of the highest quality, most responsibly-sourced and artisanal chocolate on the planet. With the reigning World Chocolate Master at our helm, we’re proud to have pioneered fresh chocolate, and our signature FrischSchoggi counters are show-stoppers that really draw in a crowd. Each of our products is made by hand in the Swiss mountains and shipped directly to our store each week, ensuring only the finest and most delicious delicacies for our customers.
We’re looking for people to join our chocolate family who are passionate, enthusiastic, self-motivated and bursting with ideas as fresh as our products. Our team is diverse, respectful and united by the goal of sharing joy through our incredible fresh chocolate, and we’re looking for retail superstars with experience selling premium products with personality. We can’t wait to welcome you into the fold!
Position overview:
We believe that our Sales Associates have a great opportunity to further develop their potential with us.
That’s because we offer the support of a global organisation but empower our people to take ownership in each role.
Essential duties and responsibilities:
- Providing the highest level of customer service and engagement
- Developing a thorough knowledge of products in store
- Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity
- Maintaining merchandising standards in accordance with brand guidelines
- Following all operational procedures in the store and in the stock room.
Requirements:
- You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store
- You like to work independently as well as in a team
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You have an exceptional awareness of quality and hygiene
- You love chocolate and are passionate about fine food
What’s in it for you:
- Competitive salary
- Pension Scheme
- Staff discount (50% on all our products)
- Referral program
Our Values:
For us, every person is unique and valuable. Regardless of skin color, gender, origin, age, religious conviction, sexual orientation, their way of life, their abilities, or possible limitations.
This is also reflected in our approximately 1,700 employees from over 50 nations, with a wide variety of religious affiliations and lifestyles. What unites us is tolerance, respect and freedom of opinion.
They are always at the heart of everything we do. And, of course, the love for fresh Swiss chocolate made from the best raw materials
Job Type: Part-time
Pay: £13.85 per hour
Expected hours: 30 per week
Benefits:
- Employee discount
- Referral programme
Work Location: In person
