We're a fast-moving early-stage startup in the global grocery delivery space, and we’re looking for an Operations Lead who’s ready to roll up their sleeves and help build something extraordinary.
This is not a corporate desk job — it’s a high-impact, hands-on role perfect for someone who thrives in startup environments and wants to be deeply involved in everything from daily fulfilment to strategic growth planning.
You'll be overseeing and executing a wide range of operational tasks — from managing online orders and coordinating couriers, to refining logistics workflows, supplier operations, inventory checks, and shaping company strategy. If you’ve worked in grocery delivery, e-commerce fulfilment, or logistics, and you’re hungry for a challenge and rapid career growth, this is your opportunity.
Key Responsibilities
- Oversee daily operations across the fulfilment hub and online systems
- Manage end-to-end order processing: picking, packing, courier dispatch
- Monitor and improve operational performance (speed, accuracy, cost efficiency)
- Work with tech, customer service, and supplier teams to resolve issues fast
- Build and optimise SOPs and workflows for fulfilment, inventory, and returns
- Coordinate with courier partners and support cross-border shipping logistics
- Participate in strategic planning and identify areas for process automation or improvement
- Occasionally assist with hands-on fulfilment and inventory quality checks
- Lead new ops initiatives as we scale globally
What We’re Looking For
- Hands-on operations experience in a startup, grocery delivery, e-commerce, or logistics setting
- Excellent multitasking and problem-solving skills — you can put out fires and still hit targets
- Comfortable using digital tools (e.g., Shopify, ClickUp, Google Sheets, order management systems)
- Strong communication and coordination skills across remote and physical teams
- Willingness to work in a hybrid role: part remote, part at the fulfilment site (Brentwood, Essex)
- Resides in or around London/Essex and can commute to Brentwood as needed
- Self-starter with a “no task too small” attitude and a drive for ownership
- Bonus: Experience working with global shipping, suppliers, or 3PLs
What We Offer
- Base salary + performance-based incentives
- Huge career growth opportunity in a high-potential startup
- Learn and contribute across strategy, operations, logistics, and tech
- Be part of a passionate team building a globally scalable grocery marketplace
- Hybrid work environment with real decision-making impact
- Long-term benefits and leadership growth pathway for the right person
How to Apply
Send us:
- A short intro telling us why this role excites you
- Your relevant experience in grocery delivery, e-commerce, or startup ops
- Your availability and current location
Job Type: Part-time
Pay: £14.00-£18.00 per hour
Additional pay:
- Yearly bonus
Benefits:
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Work Location: Hybrid remote in Brentwood CM14 4JE
