Ripley Castle is a destination of choice for many day visitors & Boar's Head residents, we believe it is our people who make the difference. As a family-owned business, we care deeply employees and work together to deliver great service in a friendly environment and approachable managers.
Set in the picturesque village of Ripley, just north of Harrogate, you will find our Boar's Head Inn, a coaching Inn with 23 bedrooms and a busy restaurant and bar.
We have an exciting opportunity for a dependable, honest and self motivated candidate to join our loyal and hardworking team. We are looking for an individual to join our team working across a Tuesday, Wednesday & Thursday night each week.
Main purpose of the Job:
- To ensure overnight security of the Inn and Castle grounds.
- To carry out any reasonable request to ensure the comfort and care of our residents.
Responsibilities and Duties:
Security
- Maintain security of the Boar’s Head Inn and Castle grounds.
- Security of public car park.
- Lock up all external entrances including Boar’s Head annex.
- Report all incidents/accidents to the receptionist at handover.
Customer Care
- Check in late arrivals.
- Check out early departures.
- Serve residents with late requests for beverages in the lounge or in their rooms.
- Prepare and serve any room service, including breakfasts.
- Action all early morning calls.
- Cleaning and maintenance duties.
- Act upon any customer complaints and take appropriate action.
- Abide by the Fire and Health & Safety at Works Act.
- Flexibility to perform any additional duties in order to effectively perform your job.
Essential Requirements
- Ability to self-motivate and work alone.
- Excellent telephone and meet and greet skills.
- Personal appearance, hygiene and uniform must be of a high standard at all times.
- Exceptional timekeeping
- Good command of the English language
Desirable Requirements:
Previous experience in hospitality and night work.
Working Conditions and Benefits:
- Shifts: 9 hour shifts / Part time (27 hours worked 3 nights per week).
- 5.6 weeks holiday per annum (Inclusive of public holidays.)
- Staff Discounts in Tearoom and Boar’s Head Inn.
- Stakeholder Pension.
Other duties:
- From time to time you may be asked to undertake other duties on the Ripley Castle Estate and training will be given if this is deemed necessary.
- All staff on the Ripley Castle Estate are expected to adopt a flexible approach and are encouraged to contribute new skills and ideas.
- Over time your key duties may change and your co-operation will be expected where such changes are reasonable
Job Types: Part-time, Permanent
Pay: £12.50 per hour
Expected hours: 27 per week
Additional pay:
- Tips
Benefits:
- Discounted or free food
- On-site parking
Schedule:
- Night shift
Experience:
- Night Porter: 1 year (preferred)
Work Location: In persons
Job Types: Part-time, Permanent
Pay: £12.50 per hour
Expected hours: 27 per week
Additional pay:
- Tips
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
- Night shift
- Overtime
Ability to commute/relocate:
- Harrogate HG3 3AY: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Previous: 1 year (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
