The Purpose of This Role
Network TDA's are an integral part of MLL's business as elite skilled technical experts who turn customer strategies into a reality. As the key technical authority and contact for customers during delivery, the Network TDA makes a fundamental difference to the customer experience of MLL.
The TDA turns a High Level Design (HLD) which has been designed by an MLL Solutions Architect and turns this into a Low Level Design (LLD) for implementation alongside MLL engineering teams. The TDA will ensure that all elements of the design are covered and documents as well as providing delivery support to overcome any issues that are encountered during rollout. This includes production of configuration templates (both overlay and core), build data and provide hands on support as required.
Network TDA's also provide occasional 4th Line Support in the event of any complex issues that cannot be handled by MLL support teams alone.
Responsibilities
- Lead post-sale technical workshops to refine customer requirements.
- Work through customer specifications and develop solutions in line with project delivery requirements.
- Take ownership for technical delivery.
- Produce Low Level Design documentation
- Carry out Network Project implementation tasks
- Work closely with all departments to ensure project and service delivery meet customer expectations.
- Post implementation subject matter expert, providing ongoing customer advice and expertise.
- Work closely with other TDA’s
Essential Technical Expertise
- Fortinet NSE 7 / FCE level ability
- CCNP certification or equivalent
- Extensive SD-WAN network design, migration and implementation experience (we are looking for people with a track record of delivering quality real world solutions and experience of overcoming challenges)
Desirable Technical Expertise
- CCIE Certification or equivalent
- Wireless network design and implementation expertise
- Palo Alto design, build and migration experience
- Juniper design, build and migration experience
- Authentication and NAC design, build and migration experience
We want everyone at MLL to 'Bring their best self to work' and we do this by asking you to live our value behaviors. We live our values everyday by...
Accountability Builds Trust
Accountability requires some kind of honest review to reflect how we are doing against our responsibilities. This is not simply about a contract or project plan, it is about a mindset, an air that is portrayed as 'we have got this!'
Data Delivers Distinction
We need people to think in a ‘data is valuable’ kind of way, not just for efficient operations but also for winning in the market. This is not some mechanical thing, it is a way of thinking, of seeing the world.
Challenging for Change
We want people who want to challenge the status quo.
Delivering Excellence
This belief stems from being accountable to one another. Having confidence in our data enables us to be accountable. And being prepared to challenge means we don't settle for mediocre.
At MLL Telecom we feel we have a great business and believe strongly in its potential to make a real mark within the sector. We have great people on board and are recruiting excellent new talent as we grow. Those on board are hungry to make our business a success. We are on an exciting journey and look for a passionate individual to join us in this key role.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
