As an NIT Specialist you will be responsible for providing technical support for a range of business-critical forecasting applications and services used by colleagues from the operational side of the business. These applications and services are utilised by teams from within Store Operations, National Supply Chain and regional Trading and Warehouse teams.
As well as daily business as usual technical support, you will be required to collaborate with relevant business stakeholders to assist with requirements gathering, low-level development, testing and documentation of ad hoc and quarterly application releases.
There will also be the requirement to provide ad-hoc support for processes associated with Forecasting and Replenishment SAP systems.
If you possess an aptitude for programming and web design to a high standard, this is a great opportunity to further develop existing skills.
If you’re a hardworking individual that’s ready to kick-start your career with an award-winning employer, apply to join #TeamAldi today!
Your New Role:
- Provide 2nd level support to both regional and centralised users from the operational business
- Be responsible for investigating, prioritising and resolving issues based upon business impact and urgency
- Provide data analysis where necessary to support incident investigation and resolution
- Liaise with and escalate to other National IT teams and International IT (IIT) departments, as well as wider business teams, as required, to ensure timely resolution of reported issues
- Prepare appropriate communication and documentation such as stakeholder updates, version release notes and technical support documents
About You:
- IT background (e.g. working in development environment, IT support, data analytics)
- Experience with MS SQL scripting
- Strong MS Excel experience
- Data modelling and Data Validation experience
- Experience of interpreting business requirements into technical solutions
- The ability to interact with the operational business and other departments, translating technical concepts and problems into business language
- The ability to apply themselves technically
- Excellent listening, interpersonal, written and oral communication skills
- Excellent problem solving skills, with a solution-oriented mindset
- An enthusiasm for technology, whilst being customer and business focused
- Logical and efficient work ethics, with a keen attention to detail
- An ability to work independently, as well as collaboratively
- An ability to effectively prioritise and execute tasks whilst under pressure
What You’ll get in Return
- Salary starting £36,765 rising to £53,200
- Monday to Friday, 8:00am to 4:30pm, with the opportunity of 2 days a week remote working
- 18 month FTC
- 5 weeks’ annual leave plus Bank Holidays
- In office flexi-time
- Full training provided
- Pension scheme
- Private employee medical insurance after 4 years
- Company sick pay scheme
- Company maternity, paternity and adoption pay after 1 year
- Long service rewards
- Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs
- Access to a free,24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16)
- You’ll need to live within 90 minutes of your main working location
- Please be aware that this role does not fulfil the requirements for visa sponsorship
Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect.
If you’re looking for a career that gives you more, apply today!
