Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Multi-Trade Operative
Based at Lancaster Way, Ely – covering the East region
£34,376 - £36,185 per year
40 hours per week – Monday to Friday – 8:00am to 16:30pm
We have an opportunity for a Multi-Trade Operative to join our Responsive Repairs team of 20 Operatives, based in Ely. Within this role you will cover various work including repairs to domestic plumbing systems, internal and external carpentry, guttering repairs, fencing, glazing and any other work that may be required. The role is mainly lone working with opportunities to work with the wider team as and when required. With a company van and tools included the role will cover the East region.
The role of Multi-Trade Operative will include:
- Repairs to domestic plumbing systems
- Internal and external carpentry work
- Carrying out construction, fault fixing and maintenance duties in line with contract specifications
- Ensuring tools and equipment are maintained in good condition
- Responding positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed
- Providing accurate and timely information on the progress of works that is easily understood by the customer
Skills and experiences:
- To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
- Recent experience of undertaking a similar role within social housing is advantageous
- Ability to work to deadlines and prioritise tasks
- Additional skills in some of the following disciplines - plumbing, carpentry and plastering would be advantageous
- Working knowledge of the health and safety regulations
- This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
About us
We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- £34,376 per annum (rising to £36,185 per annum after 12 months, subject to satisfactory performance)
For more information please click here
View the job profile (if the link is unavailable please visit the Sanctuary careers website)
Closing Date: 11 September 2025
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [email protected]
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - http://www.sanctuary.co.uk/join-our-team
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
