To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).
The following are the core responsibilities of the Medical Secretary Assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
1. Assisting the Medical Secretary with secretarial work to include:
a. Typing letters, reports and associated documentation as required
b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
c. Manage all enquires in an effective manner
d. Maintain an accurate referrals database
e. Process letters and emails as requested
f. Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records
g. Input data into the patient’s healthcare records as necessary
h. Process referrals using a variety of systems, including the electronic referral system (ERS)
i. Process requests for information i.e. SAR, insurance / solicitor’s letters and DVLA forms
j. Read code data on SystmOne
k. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
l. Manage all administrative/secretarial queries as necessary
m. Carry out system searches as requested
2. Maintain a clean, tidy, effective working area at all times
3. Support all clinical staff with general administrative tasks as requested
Job Types: Part-time, Permanent
Pay: From £12.49 per hour
Expected hours: 22 per week
Benefits:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Leicestershire LE11 1NH: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Medical terminology: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 18/07/2025
Reference ID: Medical Secretarial Assistant
