We are looking for a fabulous Leisure Club Assistant to join our busy and friendly club.
The Leisure Club is the heart of the hotel to which all activities start, this means we are looking for someone who can multi task with a smile and keep our reputation for being a welcoming and friendly hotel. You will work Shifts 6.30am – 3.00pm or 2pm – 10.30pm on a rota system.
The role of a Leisure Club Attendant involves a range of duties including:
· Delivering the highest levels of customer service to our guests at all times
· Maintain high standards of cleanliness within the Leisure Club
· Report any faults with equipment or facilities.
· Create fitness plans for members and carry out inductions
· Processing charges for services and payments
· Carry out regular pool tests
· Answer all internal and external membership questions
· To adhere to all Health and Safety responsibilities
We are looking for a friendly and engaging individual who can problem solve and action requests quickly, extremely organised and able to work with the wider hotel team to deliver a wonderful guest experience.
You must have at least 1 years experience and ideally hold a Level 2 Fitness Instructors qualification. A Pool responder qualification, Exercise class qualification is also desirable but not essential as full training will be given.
We need a reliable, confident individual with a proven track record working in a customer facing role.
Forest Hills Hotel is an independently owned 3* hotel affiliated with Best Western as a brand marketing partner. With 58 bedrooms, a Leisure Club facility to include an indoor pool, leisure club membership and an extensive class schedule, together with Grill on the hill and Lounge Bar offering stunning views of the Mersey Estuary and extensive event spaces for meetings, conferences celebratory events and weddings.
As a 3-Star independent hotel, every member of staff plays an important part in our success, and we pride ourselves on our high standard of customer service with a loyal and repeat following.
We are keen to invest in people with personalities who are a good fit for our business. We do ask that you can demonstrate similar key skills, experience and success from a previous role.
Job Types: Full-time, Part-time, Permanent
Pay: £12.21 per hour
Benefits:
- Employee discount
- Free fitness classes
- Free parking
- Gym membership
- On-site gym
- On-site parking
Work Location: In person
