Are you ready to be the voice that makes a difference? Join a dynamic team where your skills will be valued, your growth encouraged, and your contributions truly matter!
We are looking for enthusiastic, motivated, and customer-focused individuals to step into the role of Inbound Customer Service Advisor. In this exciting position, you'll have the opportunity to work on a wide variety of campaigns across different industries, delivering top-notch service and building lasting relationships with clients.
What You'll Do:
- Provide exceptional inbound support to customers across multiple industries, ensuring satisfaction with each interaction.
- Work on diverse campaigns, each with its unique challenges and opportunities, giving you variety and excitement every day.
- Foster positive relationships with clients and customers, actively listening to their needs and resolving any concerns with professionalism and empathy.
- Collaborate with a talented team of advisors to meet and exceed performance targets, ensuring high-quality service delivery.
- Take on team leadership responsibilities, guiding, supporting, and mentoring new advisors to help them succeed.
What We Offer:
- A fun, energetic, and supportive working environment where hard work is rewarded and team spirit thrives.
- Clear paths for progression, so you can grow within the company and shape your career in a way that fits your ambitions.
- A chance to be part of a fantastic team culture—team nights, regular events, and recognition for a job well done.
- The opportunity to manage and develop a team, giving you valuable leadership experience and a chance to grow in your career.
What We’re Looking For:
- A passion for customer service with excellent communication skills.
- The ability to manage multiple tasks efficiently while maintaining a positive attitude.
- Team player mentality with the desire to collaborate and help others succeed.
- Strong problem-solving skills and the ability to think on your feet in a fast-paced environment.
- Previous experience in a customer service or team management role is a plus, but not a must—we are more interested in your attitude and enthusiasm!
Ready to make an impact and be part of something exciting? Apply now to become an Inbound Customer Service Advisor, and let’s build something great together!
Job Types: Full-time, Part-time, Permanent
Pay: £27,000.00 per year
Work authorisation:
- United Kingdom (required)
Work Location: In person