For over 60 years, Consultus Care and Nursing has been a leading provider of live-in care services across the UK. Our mission is to support clients to live safely and independently in the comfort of their own homes, while delivering compassionate and professional care. We are proud of our reputation for excellence, our commitment to client satisfaction, and our supportive, collaborative workplace culture.
We are now seeking an experienced and motivated ICD Care Consultant Team Leader to join our Introductory Care Department (ICD).
The Role
As a Team Leader, you will provide leadership, direction, and day-to-day support to your team, ensuring efficient client-carer matching, compliance, and operational excellence. You will foster a positive and professional culture that encourages adaptability, collaboration, and continuous improvement across the department.
Key Responsibilities
- Lead, coach, and support a team of Care Consultants to achieve departmental goals
- Oversee and maintain the quality of client-carer matching and scheduling efficiency
- Provide support on escalated or urgent client/carer issues
- Encourage adaptability and resilience within the team, ensuring alignment with business needs
- Drive effective collaboration between the ICD and Managed Care departments
- Manage your own portfolio of clients while supporting process improvements across the team
About You
We are looking for someone with proven leadership experience and a strong understanding of live-in care services. You will be an excellent communicator with the ability to motivate others, embrace change, and maintain high professional standards.
Essential skills and experience include:
- Leadership or supervisory experience in social care, recruitment, or a similar environment
- Knowledge of live-in care, compliance, and carer-client matching
- Strong organisational and problem-solving skills
- Ability to build collaborative relationships and inspire confidence
- IT literacy and familiarity with scheduling systems
What We Offer
- Competitive salary and benefits package
- Opportunities for professional development and career progression
- A collaborative and supportive working environment
- The chance to make a meaningful impact in shaping a progressive Care Consultant team
If you are an experienced leader who is passionate about supporting teams and making a positive difference in care delivery, we would be delighted to hear from you.
Apply today to join Consultus Care and Nursing Ltd and be part of a trusted name in live-in care.
Job Types: Full-time, Permanent
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Company pension
Work Location: In person
