- Contract Type :Permanent
- Job ID: 1489752
We’re looking for a great HR Operations Team Leader to be part of our service transformation – could this be the challenge you’re looking for?
It’s an exciting time at Oasis Community Learning, especially in the People & Culture team. There has been significant investment in expanding the team to ensure we’re equipped to provide the very best service to all of our academies and National colleagues.
We’re looking for an experienced, motivated HR Operations Lead (known internally as Case Management Lead) to bring our vision to life and cement the Case Management team as a high performing team within the People & Culture function. You’ll be joining us at a pivotal time as our new HR structure and ways of working are rolled out nationally, providing a real opportunity to make a difference to all colleagues, and by extension students, in our academies.
Working closely with our friendly and welcoming People Services Desk and wider HR colleagues across England, you will be thoroughly supported by senior leaders to shape and develop your team. Our ideal candidate is ready to hit the ground running and is an expert in running a team in a HR Shared Service or a HR Operations service. We want a candidate to take this service to the next level, developing an engaged and dedicated team alongside delivering an exceptional service for our stakeholders.
Oasis Community Learning is a truly unique place to work. We have over 50 academies across England, with a goal of delivering first-class innovative education. As such, the role of People & Culture is to ensure all academy staff can wholly concentrate on making a difference to our students’ lives. Pair this with a vibrant central office and great colleagues, and you have a fantastic opportunity on your hands!
You’ll be responsible for:
- Leading, mentoring and supporting the development of the People Services Case Management team, fostering a positive and collaborative working environment
- Overseeing the management of all people cases related to the full employee lifecycle, providing second line support for incoming queries
- Identifying and implementing improvements to People processes, delivering exceptional service, and streamlining approaches where possible
- Fostering strong working relationships with other People teams, such as the People Service Desk, HR colleagues in Academies and People Partners
You’ll bring:
- Proven experience managing an HR Operations or Shared Services team, ideally in the Education sector
- Dynamic and motivating leadership and team management skills, with the ability to lead and develop a high-performing team within a large, complex organisation
- Experience working across the whole employee lifecycle including: contractual changes, onboarding, immigration and sponsorship, and compliance and governance
- Exceptional communication skills and ability to foster effective working relationships
Attendance at our Waterloo office is mandatory 3 days per week. The team work on a rota to ensure a service is provided from 8am – 6pm Monday – Thursday and 8am – 4pm on a Friday.
Our offer to you
- Generous local government pension scheme
- Exclusive Oasis benefits scheme with lifestyle discounts
- Warm and welcoming head office team, based in Waterloo with regular social activities
- A chance to develop your leadership skills with a team of engaged senior leaders
Application process
We are working exclusively with our colleagues at Highfield Partners and ask that ALL applications and communications are directed to their team. They are part of the wider OCL Talent Acquisition team and are trusted partners.
To apply, please contact Tom Godber on tom.godber @highfieldpartners.com.
Tom and the team will work with all applicants to discuss the opportunity and progress your application.
Any applications submitted directly to OCL will be disregarded.
Closing date: 18 June
Interviews: w/c 2 July
