Housing & Support Worker

Please note a valid right to work and access to your own vehicle for work are required for this role

Interview Location: will take place at 2nd Floor, The Old Tannery Eastgate, Accrington, BB5 6PW

Office Location: This role will be based out of our Accrington Office, 2nd Floor, The Old Tannery Eastgate, Accrington, BB5 6PW

Bridge-It Housing provides housing and support to families, single males and females. We do not discriminate by race, colour or religion and see each client as an individual, a human being, with the ability to, with the right support, turn their life around.

Responsibilities

· Assist clients to identify clear routes to basic services that are available according to their individual circumstances

· Providing advice and support on, Benefits, Education, Health, Employment and community involvement

· Help clients ensure that they have copies of all necessary documentation relating to their refugee status (if applicable)

· Provide advice about obtaining a national insurance number and opening bank/Post Office accounts

· Assist clients to access and integrate with cultural/faith communities

· Assist and encourage clients to make contact and develop networks with people

· Enable clients to develop capacity

· Liaise with statutory and voluntary agencies including a variety of landlords, training, education, health and employment providers

· Assist in training volunteers to develop skills and knowledge to deliver a housing support service to clients

· Encourage appropriate and acceptable behaviour from clients whilst using the service

Activities

· Carry out Risk Assessments with potential service users

· Complete Sign Up paperwork for new service users

· Carry out regular support sessions with your service users (minimum once every two weeks)

· Attend support sessions with external agencies (GP, addiction, mental health services)

· Attending your allocated properties twice per week to check on the welfare of your clients (Mondays & Fridays)

· Complete Client Contact Records after every communication with, or on behalf of a client

Managing Information

· Maintain up to date and accurate documentation regarding client group and work undertaken

· Contribute information necessary for monitoring and evaluation of the service

· Maintain the confidentiality of staff and clients

Managing Self

· To seek to work towards a best practice framework, continually evaluating service provision and adapting to needs of client group

· To participate in personal and professional development

· Manage time and prioritise workload

· To work in a manner deemed to be fair and consistent

Other

· To undertake any other duties that from time to time, may be reasonably required

· To promote Equality and Diversity in all areas of activity and responsibility including employment and service provision

Job Types: Full-time, Permanent

Pay: From £24,205.00 per year

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking
• Referral programme

Licence/Certification:

• Driving Licence and owning a vehicle (required)

Work Location: In person