Housing Officer
Supported Housing
20 hours per week£13.39/hour
Are you inspired and want to play an important role in changing people’s lives be a part in creating inspirational pathways and opportunities, opening doors, and welcoming all to get involved and make a positive difference. Working for us means helping children, young people, and adults of all levels of ability and from all walks of life, to reach their full potential. You’ll be working for a well-established team who work in multiple fields including Young People, Outdoor Education, Physical Activity, Housing, and our own workforce.
We offer flexible working, with an emphasis on learning and development through our online training portal for all staff, 28 days annual leave (including Bank Holidays) rising with years of service and possible the best benefit is working for a company that makes a difference.
As a Housing Officer what does the role entail:
Your day will consist of …
· To complete sign-ups with service users commencing the service, including full induction and application for Housing Benefit.
· Support service users to effectively manage their rent accounts, ensuring that housing benefit entitlement is secured.
· Be responsible for conducting weekly accommodation checks with service users and reporting and managing repairs to the accommodation.
· Support service users to develop understanding of their rights and responsibilities in a Tenancy and develop skills to effectively manage their accommodation.
· Monitor and update application process to ensure that applicants and service users are informed about the service and their responsibilities for the accommodation.
- Ensure that House Rules are maintained and in the event of serious anti-social behaviour the appropriate agencies are contacted.
- Maintaining comprehensive records of housing applicants, residents, former residents and properties, ensuring the information is accurate, up to date and relevant.
- Completing Housing Management admin responsibilities
- Be responsible for ensuring Health and Safety requirements of the building are met
- Communicate efficiently with Landlord in regards to repairs and voids.
This job is for you, if…
- You have experience working within a Supported Housing Setting
- Have experience in Housing management
- You have a good standard of education to G.C.S.E level or equivalent, with grade C or above – or equivalent in Mathematics and English.
- Fully I.T literate in all Microsoft Packages
- You have good communication skills both written and verbal.
- You have a calm personable nature and find appropriate resolutions when handling conflict or difficult issues.
- You are a resilient and confident team worker who can work on their own initiative or work as part of a team.
- You can work unsociable hours, including evenings and weekends.
Successful applicants will be required to complete an Enhanced DBS Disclosure.
For further information and to complete an application form for the above role, please visit https://www.ymca-fyldecoast.org/about-ymca-fylde-coast/careers-at-ymca-fylde-coast/
Job Reference – 823LOFT
Closing date for the role is Tuesday 2nd September 2025 by 9:00am. Applications submitted and/or received after this time will not be considered.
Please note, that due to the high volume of applications we are currently receiving, we are only able to contact candidates who are successful in progressing to the next stage. If you have not been contacted within 14 working days of the closing date, then please presume that you have not been successful on this occasion.
Job Type: Part-time
Pay: £13.39 per hour
Work Location: In person
