Here at Host and Stay we are always looking for dedicated and friendly people to clean and look after our portfolio of properties, helping our owners to maintain their high quality properties, and to ensure our guests receive the very best customer service whilst staying with us.
The role of the Housekeeping Warehouse Support is to successfully support the Housekeeping Operations Manager oversee the entire housekeeping operation, from warehouse, deliveries and housekeeping.
This role is 24 hours guaranteed each week on a flexible weekly rota covering 4 over 7 days, therefore weekend availability is a must.
The fast-paced and energised environment relies on organisation and efficiency, and it is important to ensure that you have a moderate level of fitness to enable you to comfortably carry out your tasks.
The role requires you to be a problem solver and be able to think on your feet. Changeovers can be high in numbers with a variety of reactive issues to solve.
Inline with business needs, this role will also involves you to carry out cleaning duties. It is essential that you are able to drive and have your own vehicle as you will need to drive to and between the properties to which some travel time is paid. You will need to ensure that property changeovers are carried out to a high standard maintaining a clean, sanitary, comfortable and tidy environment. This is a demanding job, and our owners want our housekeepers to keep everything in a decorated way, keeping the space safe from germs and bacteria.
To be considered for this role you MUST have:
- Full driving license and access to own vehicle (if you have a disability, we will explore reasonable adjustments with you)
- Ability to work accurately and methodically
- Ability to communicate with management to ensure that the work is done promptly and effectively without compromising guest satisfaction
- Ability to work with little supervision and maintain a high level of performance
- Flexible approach to duties and tasks
- Ability to plan, organise and prioritise work
- A professional and customer orientated approach
- Ability to plan, organise and prioritise work
- Previous experience desirable but not essential
- Weekend availability
Day to Day? …….. You will be responsible for:
- Assisting with the unloading of vehicles and the checking in of stock.
- Collecting items from throughout the warehouse, preparing and completing warehouse orders for delivery or pickup according to a schedule.
- Co-ordinating suppliers to ensure all properties are maintained and ready for use.
- Manage the laundry process including bag preparation, returned laundry sorting and stock control.
- Thoroughly cleaning the properties between guests. This includes but is not exclusive to hoovering, dusting, polishing. tidying.
- Running property inspections and inventory control on a rotating basis to ensure each property is inspected regularly.
- Ensure cleaning tasks are allocated and completed daily
- Co-ordinate the day in terms of staffing requirements and reactive issues that occur on the day
- Keep accurate stock records by carrying out stock counts as and when required.
- Operate in a safe manner complying with all health, safety and environmental requirements to ensure your own and the safety of others.
- Required from time to time to carry out other duties that may reasonably be required in line with your main duties
Benefits:
- Employee Discounts
- Employee Assist Programme
- Health Shied cash plan
- Paid Volunteering Day
- Casual Dress
Who is The Host & Stay Group?
Host & Stay is a full service holiday home property management company across the UK. Host & Stay was born from a love and passion for property, and a desire to lead the change in an age old industry.
Why choose us?
The team here at The Host & Stay Group genuinely care about the work we do to transform the lives of our customers and we think this is a pretty big reason to love your career at The Host & Stay Group.
Our people are our best asset, so we want to make sure your wellbeing is the best it can be. Our responsibilities as an employer extend beyond the workplace, we want to make sure we can help and support you when you need it most.
Any Questions?
If you have access requirements you would like us to be aware of, please contact the Recruitment Team on e: [email protected] - we will be happy to help!
We are proud to be a Disability Confident Employer.
