Here at Host and Stay we are always looking for dedicated and friendly people to aid the warehouse and housekeeping operations and look after our portfolio of properties, helping our owners to maintain their high quality properties, and to ensure our guests receive the very best customer service whilst staying with us.
The role of the Housekeeping Warehouse Support is to successfully oversee the entire housekeeping operation, from warehouse, deliveries and housekeeping.
This role is 16 hours guaranteed each week. Wednesday is a key working day, and then the rest of the week is on a flexible rota covering 3 over 7 days, therefore weekend availability is a must.
The fast-paced and energised environment relies on organisation and efficiency, and it is important to ensure that you have a moderate level of fitness to enable you to comfortably carry out your tasks.
The role requires you to be a problem solver and be able to think on your feet. Changeovers can be high in numbers with a variety of reactive issues to solve. In addition, inline with business needs, this role may also involve you to carry out cleaning duties.
This role is across dual sites, one in Canterbury and one in Thanet - however a company vehicle will be provided for during your shift.
To be considered for this role you MUST have:
- Availability on Wednesday's and flexibility across the week.
- Full driving license and access to own vehicle (if you have a disability, we will explore reasonable adjustments with you)
- Ability to work accurately and methodically
- Ability to communicate with management to ensure that the work is done promptly and effectively without compromising guest satisfaction
- Ability to work with little supervision and maintain a high level of performance
- Flexible approach to duties and tasks
- Ability to plan, organise and prioritise work
- A professional and customer orientated approach
- Previous experience desirable but not essential
Day to Day? …….. You will be responsible for:
- Assisting with the unloading of vehicles and the checking in of stock.
- Collecting items from throughout the warehouse, preparing and completing warehouse orders for delivery or pickup according to a schedule.
- Co-ordinating suppliers to ensure all properties are maintained and ready for use.
- Manage the laundry process including bag preparation, returned laundry sorting and stock control.
- Thoroughly cleaning the properties between guests. This includes but is not exclusive to hoovering, dusting, polishing, tidying.
- Running property inspections and inventory control on a rotating basis to ensure each property is inspected regularly.
- Ensure cleaning tasks are allocated and completed daily
- Co-ordinate the day in terms of staffing requirements and reactive issues that occur on the day
- Keep accurate stock records by carrying out stock counts as and when required.
- Operate in a safe manner complying with all health, safety and environmental requirements to ensure your own and the safety of others.
- Required from time to time to carry out other duties that may reasonably be required in line with your main duties
Benefits:
- Employee Discounts
- Cycle to work scheme
- Employee Assist Programme
- Health Shied cash plan
- Paid Volunteering Day
- Casual Dress
Who is The Host & Stay Group?
Host & Stay is a full service holiday home property management company across the UK. Host & Stay was born from a love and passion for property, and a desire to lead the change in an age old industry.
Why choose us?
The team here at The Host & Stay Group genuinely care about the work we do to transform the lives of our customers and we think this is a pretty big reason to love your career at The Host & Stay Group.
Our people are our best asset, so we want to make sure your wellbeing is the best it can be. Our responsibilities as an employer extend beyond the workplace, we want to make sure we can help and support you when you need it most.
Any Questions?
If you have access requirements you would like us to be aware of, please contact the Recruitment Team on e: [email protected] - we will be happy to help!
We are proud to be a Disability Confident Employer.
