Post: Hospitality Leadership Tutor
HOURS: 37.5 hours per week
LOCATION: Newquay (with local travel)
SALARY: £28,000 - £32,000 per annum
CONTRACT: Fixed Term Contract (26th September 2026)
ANNUAL LEAVE: 25 days + 8 bank holiday days paid holiday
INTRODUCTION TO WHITEHEAD-ROSS EDUCATION AND CONSULTING
Whitehead-Ross Education is a dedicated organisation focused on education and social welfare.
Since our founding in 2012, we’ve been offering a diverse range of high-quality skills-based programmes and social services to support individuals in need.
Our services include job retraining for the unemployed, vocational training, adult education, and a variety of social welfare services.
As an independent provider, we specialise in delivering fully funded, government-approved courses — making us one of the few organisations focused solely on offering these funded opportunities. Our valued partners include local authorities, the Department for Work and Pensions (DWP), and the Department for Education.
At Whitehead-Ross Education we can deliver a wide range of programmes to support individuals, business owners and employees as well as community and local government projects. Between 1st August 2023 and 30th July 2024, we supported a total of 5,344 participants. Since we started in 2012, we have now supported 16,837 individuals!
Our recent Ofsted inspection (28th – 30th June 2024) found that “Leaders and managers are proactive in helping to promote the well-being of their staff. They provide staff with manageable workloads. Leaders have created a culture where adults develop positive attitudes to learning and work as a result of studying the curriculum and receiving support and guidance from tutors.”
PRIMARY JOB FUNCTION
Our Skills Bootcamps are free, flexible courses of up to 8 weeks for adults aged 19 or over. Skills Bootcamps give people the opportunity to build up valuable sector-specific skills based on local employer demand and provide a guaranteed job interview on completion. Skills Bootcamps are primarily aimed at delivering flexible training at Levels 3-5 (medium to higher level technical skills). They are co-designed or shaped with employers to respond to their skills shortages.
We are looking for a skilled and experienced Hospitality Leadership Tutor to connect with stakeholders, conduct enrolment sessions, and support learner recruitment. The successful candidate will deliver dynamic and interactive 8-week courses to small groups of up to 12 participants.
Our Hospitality Skills Bootcamps include the following accredited qualifications:
- City & Guilds Level 3 Award in Hospitality Supervision and Leadership Principles
- City & Guilds Level 2 Award in Food Safety in Catering
- Highfield Level 3 Award in Emergency First Aid in the Workplace
Each course comprises 65 Guided Learning Hours and is delivered in-person at our Newquay Centre and local community venues, offering practical and accessible learning experiences.
Employability provision will be embedded through dedicated weekly sessions supporting learners to develop critical workplace skills. Topics include CV writing, job searching, application forms, interview skills, workplace readiness and ‘soft skills’ (e.g., communication, problem-solving, teamwork, and respect).
Quality will be monitored and measured through the organisation’s comprehensive quality assurance and improvement arrangements. You will work closely with the Engagement Officers to facilitate employer involvement in the courses, such as reviewing content to meet their skills needs and encouraging their input as a guest speaker. All learners who successfully complete the course will have a guaranteed job interview, sourced and arranged by the Engagement Officers.
RESPONSIBILITIES
- Engage with stakeholders and undertake enrolment sessions to recruit and sign-up learners onto the courses
- Deliver classroom-based Level 2/3 Award qualifications.
- Effective interpretation of a range of initial assessment and diagnostic tools.
- Devising Learner Journeys/Action Plans taking into consideration various learning styles and individual learner needs.
- Contribute to on-going development of schemes of work and curriculum plans.
- Attend and participate in meetings and produce reports as requested.
- Attend training events / courses as required, maintaining own CPD and contribute to curriculum development.
- Be responsible for and effectively manage a caseload of learners.
- Maintain a high standard of training and ensure performance targets are achieved.
- Ensure learners understand the requirements of their programme.
- Provide ongoing advice and guidance to learners from enrolment to progression, along with signposting to external sources of support.
- Monitor and mark learners’ work.
- Complete and maintain individual learning plans and progress reviews.
- At all times ensure that safe working practices are adopted in compliance with relevant health and safety procedures.
- Demonstrate commitment to equality of opportunity and treatment and comply with company policy and procedures and relevant legislation relating to equality and diversity.
- Coach, guide and encourage learners to give them the necessary skills, motivation and knowledge to progress, supporting learners to apply for jobs and enrol on further learning courses.
- Facilitate effective timely reviews with learners and provide appropriate pastoral support to learners to enable them to complete their courses.
- To lead on marketing and engaging with external stakeholders to ensure that learners are recruited and enrolled on the courses.
- Any other reasonable request or duties commensurate to the post.
PERSON SPECIFICATION
Qualifications
- PGCE / Level 4 teaching qualification.
- Relevant Degree.
Experience
- Previous experience of delivering Project Management courses.
Skills and abilities
- Excellent communication skills (oral and written) and effective interpersonal skills.
- Excellent ICT skills.
- Excellent organisational and administrative skills.
- Able to work accurately towards targets and deadlines.
- Personal qualities.
- Ability to communicate effectively with learners from a wide range of abilities.
- Ability to work as a member of a team.
- Reliable, punctual and responsible.
- Committed to inclusion.
- Patient and understanding.
Other
- You will require an Enhanced DBS Disclosure for this role, which the Company will pay for.
- A clean driving license and access to own car is essential.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: £28,000.00-£32,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Free fitness classes
- Free flu jabs
- Health & wellbeing programme
- Private dental insurance
- Private medical insurance
- Sick pay
- Store discount
Work Location: In person
