This is a challenging role dealing with patients coming in for a variety of appointments in our department.
You will also support our Co-ordinators with scanning paperwork and answering the telephone.
The successful candidate will be expected to demonstrate the following skills:
- Excellent customer service skills.
- Be able to work well under pressure.
- Communicate well with patients and other staff of all levels.
- Be able to operate effectively as part of a team or using your own initiative.
Greeting patients
Checking patients in
Answering the telephone
Outcoming clinics
Supporting clinicians before their clinics
Providing HCA support within the department where necessary
Scanning documents onto Evolve
Prepping clinics
At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust.
We treat our patients & staff with the same compassion & empathy we expect for ourselves. We’re here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme, for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop. We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do.
We look forward to receiving your application & the start of your journey with UHSx.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
To assist with the provision of patient care and administrative duties within The Dia betes Centre at Worthing Hospital . This incorporates providing care and support to Diabetes and Endocrinology clinics . To assist with the most effective use of resources and manpower . To participate in the planning and developing of the future service in accordance with the Trust's policies and procedures.
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