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Healthcare Assistant

Merchant Street Practice
£27,446 - £34,754 a year
City of London, England
1 day ago
Job Summary: The purpose of the role is to assist the GPs and the nursing team in the service and delivery of the care management of the practice population. Particular Responsibilities: The post holder works under indirect supervision of the practice nurse team and undertake tasks and duties delegated by the practice nurses and GPs. Work collaboratively with the general practice team to meet the needs of the patients, following policy and procedures while providing supervision to more junior staff. Key responsibilities Communication Communicate effectively with patients and carers, recognising their needs for alternative methods of communication Undertake effective communication with patients in specific clinical situations-developing good rapport with them Communicate effectively with other team members Practice, personal and people development To work as part of a primary health care team in a collaborative manner To meet regularly with the practice team to discuss health care assistants role and development.

To participate in practice-based learning appraisal and to compile a personal learning portfolio To undertake other duties appropriate to the grade required by the practice take responsibility for own developmental learning and performance, including participating in supervision Mentoring/support staff in building their confidence with clinical procedures such as: - phlebotomy, use of EMIS templates and infection control. Take responsibility for maintaining a record of own personal development Work with the practice to assess appropriate training based on identified need To recognise and understand the roles and responsibilities of individuals working in the primary health care team Be aware of the legal issues pertinent to the role of a HCA (Band3) Identify own work based boundaries. Practice organisation To complete returns to external agencies related to the delivery of clinical care in the practice To gather information from written and computerised records to support clinical audits and health needs assessment To maintain accurate records of patients care in both manual and electronic formats. Health, safety and security Use and encourage others to adopt appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified, including: 1.

hand washing 2. universal hygiene procedures 3. collection and handling of laboratory specimens 4. clinical waste 5.

safe handling sharps bin Clinical Duties health and well-being: To work within the agreed protocols to: Undertake, record and follow guidelines for the task for which you have received appropriate training Urinalysis and preparation of specimens for investigation by the pathology laboratory Measuring and recording following physiological measurements in routine presentations such as: - 1. Blood pressure/annual check 2. Pulse rate and rhythm 3. Height and weight-body mass index 4.

ECG 5. Peak flow readings inhaler technique 6. Cardiovascular disease/annual check 7. Diabetes annual check 8.

Diabetes monitoring machine education 9. PHQ9-depression checklist Support and monitor patients during nebulisation therapy Prepare and maintain environments and equipment before, during and after patient care interventions Assist in raising awareness of health and well-being, and how it can be promoted Give accurate and appropriate information to patients and groups within own competence Where appropriate, provide support and encouragement to self-manage their conditions Have a basic understanding of long-term conditions including diagnostic interventions, treatments, and the principles of care and self-management. Plan, develop and implement health promotion activities as appropriately e.g. smoking cessation, exercise and diet Assess patients readiness to change and provide motivation support as appropriate in cases of smoking, obesity and healthy living for older people To administer influenza & pneumococcal vaccine under indirect supervision of the regulated professional Vitamin B12 injection under indirect supervision of the regulated professional To gain the underpinning knowledge and practical skills to administer basic life support Referring patients appropriately to other agencies: - smoking cessation advisory service, Podiatrist, Retinal screening department, pharmacy first-minor ailments scheme and District Nurses.

Assisting with clinics as appropriate. Acting as chaperone for other clinicians when required Wound care only after patients have been assessed by a senior nurse Information processes Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computerised system as appropriate Inputs accurate Read codes about patients to ensure accurate retrieval of information for monitoring and auditing processes Maintain confidentiality or information related to patients, relatives, staff and the practice Take the necessary precautions when transmitting information. Administration: Emergency drug check and record keeping Emergency equipment check and recording, this includes adrenaline in each clinical room, oxygen levels, Defibrillator daily check for green light. Recording and signing that all checks have been carried out.

Ensuring that vaccine refrigerators temperature is checked and recorded twice daily Ordering vaccines and maintaining stock levels Pathology stock check and ordering Any other administrative work to support the practice clinical work Ensuring the cold chain is maintained when handling vaccines This job description is intended to provide an outline of the key tasks and responsibilities only, there may be other duties required of the post-holder within this position. This job description will be open to regular review and may be amended to take into account development within the Practice. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the Practice.
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