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Health Care Support Worker

NHS Scotland
£28,011 - £30,230 a year
Glasgow, Scotland
1 day ago

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

A vacancy for a band 3 HCSW has arisen within the Unscheduled Care Service. Applicants will be able to evidence excellent organisational skills along with the ability to communicate clearly and effectively both in verbal and written forms. As part the Unscheduled Care Team, the post holder will work closely with all disciplines/agencies, including emergency services who make referrals to the service. Primarily being the first point of contact for both referrers and those referred. This post is an integral part of the unscheduled care service which supports the functioning of the GG&C OOHs CPN Service and the Mental Health Assessment Units (MHAU’S) over a 24hr period in line with the 5yr MH strategy. The post holder will be based within one MHAU and will require to cross cover the other to ensure minimum staffing levels are achieved.

The post holder will support RMN’s who provide a specialist mental health assessment for individuals with complex mental health, physical and social care needs who present in crisis. The successful applicant will be required to accompany trained staff to provide an assessment within the patient’s home, MHAU’s and Emergency Departments. A current driving licence would be desirable in order to undertake these duties. Familiarity with digital systems including EMIS is necessary. Creating digital notes and inputting data are integral parts of the role. The post holder will also require to welcome individuals to the units, ascertain demographic information whilst having the ability to ensure their needs are met whilst taking cognisance of and ensuring risk assessments and controls are adhered to.


Informal contact : Donna Campbell ([email protected], 0141 201 3136)

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

Details on how to contact the Recruitment Service is available on the Supporting Information document.


NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.

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