About us
Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront.
Collaboration, communication and curiosity drive our extraordinary workforce – an ambitious team of diverse, experienced and up-and-coming talents that we think you’d fit right into.
A role at Club L is more than a job, it’s a lifestyle for the innovative, inspired and intuitive thinker.
The Role
Club L London is scaling new heights, we are looking for a commercially astute and visionary Head of Supply Chain to lead and elevate our global supply chain operations.
You’ll play a key role in building a robust, scalable, and tech-enabled supply chain that not only supports our rapid growth but also upholds the high standards of excellence that define Club L London.
Key Responsibilities
- Define and execute Club L London’s end-to-end supply chain strategy in line with our brand vision, commercial goals, and operational growth plans.
- Manage a global logistics network, optimising freight (air, sea, land) to balance speed, cost, and customer expectations.
- Ensure strict adherence to international trade laws, customs compliance, and documentation standards across all regions.
- Identify cost-saving opportunities while maintaining premium service standards and upholding existing supplier relations
- Negotiate supplier terms that support both quality and commercial targets.
- Leverage data analytics to drive demand forecasting and dynamic inventory planning, minimising stockouts and overstocking.
- Work cross-functionally to ensure stock availability supports product launches, campaigns, and seasonal peaks.
- Lead the implementation and optimisation of ERP, WMS, and SCM technologies to improve tracking, visibility, and decision-making.
- Continuously enhance operational workflows through automation, digitisation, and KPI-driven performance management.
- Proactively manage global supply chain risks—including supplier disruption, political instability, and logistical bottlenecks.
- Embed ethical and sustainable practices across the supply chain, ensuring Club L London meets its ESG commitments and customer expectations.
- Lead and develop the supply chain team to ensure effective coordination of operations, whilst fostering a collaborative and dynamic team environment.
Qualifications:
- 4+ years of proven leadership in global supply chain operations
- In-depth knowledge of international trade compliance, Incoterms, customs regulations, and cross-border logistics.
- Strong leadership, commercial insight, and operational excellence in a high-growth environment.
Preferred Experience:
- Track record managing complex supply chains across Asia, North America, the Middle East, and Europe.
- Experience with modern ERP and SCM systems such as Business Central, PeopleVox, SAP, or similar.
- Thrives in a dynamic, trend-driven retail environment, with a passion for ecommerce and operational innovation.
- Experience working with/for freight forwarding companies
What's on offer?
- Bi-annual bonus scheme
- 25 days of annual leave (plus bank holidays)
- Extra day off for your birthday
- Flexible working hours around core hours of 10-4
- 40% staff discount across Club L and Lavish Alice products
- Cycle to work scheme
- Healthcare Cashplan
- Free onsite gym
- Enhanced pension contribution
- Enhanced maternity and sick pay
- Free snacks, drinks & treats
- Social events
