London, UK (Hybrid)
£80,000 - £120,000 + equity
Muzz is looking for an experienced and empathetic Head of Product to build and lead our product management function. Reporting directly to the CTO, you will be a key member of our product leadership team, responsible for translating our company’s vision into a clear, actionable product strategy that drives our growth and serves our 15 million members.
This is a unique opportunity to build a world-class product culture from the ground up in a fast-growing, mission-driven company.
This is a hybrid role requiring you to be in office every Tuesday and Thursday.
What we're looking for
We are looking for a passionate and strategic leader with a deep-seated empathy for the user. You will have a demonstrated ability to translate high-level business goals and vague problem spaces into a clear, actionable product strategy and roadmap.
As a natural mentor, you will have a passion for developing talent and will be responsible for building our product management team from scratch.
Your exceptional communication skills will enable you to articulate a clear vision, influence peers across the business, and get buy-in from executive stakeholders, including the CEO and CTO.
Key Responsibilities
- Strategy & Vision: Understand our growth map, own the product roadmap, and build quarterly initiatives for the product squads to execute on.
- Leadership & Management: Build our product management team from the ground up. You will be responsible for hiring, mentoring, and performance managing the PMs operating across the business.
- Execution: Directly manage the day-to-day operations of the central Product Strategy squad, which includes User Research and Product Analytics.
- Insight-Driven Prioritisation: Prioritise User Research and Product Analytics projects to ensure we are focused on the most impactful work. Listen to member feedback via the Head of Support and prioritise accordingly.
- Cross-Functional Collaboration: Work closely with the Heads of Support and Trust & Safety to ensure their tooling needs are met and any safety or compliance concerns are prioritised.
- Product Delivery Lifecycle: Communicate initiatives clearly to squads, be involved in the early design stages to ensure solutions solve for the core problem, and lead the post-project analysis to determine the impact and next steps.
- Driving Growth: Drive the key results for the product organisation, including metrics such as user engagement, retention, feature adoption, and conversion rates.
- Customer messaging: Working with Product Marketing to ensure our features and customer journeys are well positioned for our members
Requirements
Must-Have Requirements
- 8+ years of experience in product management, with a proven track record of shipping successful B2C mobile products.
- 2+ years of direct line management experience, including hiring, mentoring, and performance management.
- Demonstrated experience in translating high-level business goals into a clear and actionable product roadmap.
- Strong proficiency in querying data through analytics tools to drive product decisions and a proven ability to lead data-informed initiatives.
- Exceptional communication and stakeholder management skills, with experience gaining buy-in from executive teams.
- Comfort in shipping quickly, experimenting and learning from the results
- Experience in building out a framework for product strategy in a business
- Experience working on mobile-first products
- Comfort in user research practices and helping facilitate them
- Experience in looking at data to make informed decisions
Nice-to-Have Requirements
- Experience in social media, dating apps, or platforms with a strong focus on user-generated content and community is highly desirable.
- Comfort with tools like Linear, Coda, Thoughtspot & Figma
- Familiarity with SQL
Why join Muzz?
We’re a profitable Consumer Tech startup, backed by Y Combinator (S17) and based in London . Join our fast growing team and work on an amazing product that’s changing the world.
A great product
We’re the leading app in this space with over 12 million members worldwide and counting!
Level up quickly
Work with talented, generous people on the kinds of challenges you’ll be proud to share.
A diverse team
We have people from all walks of life all adding their unique perspective. Muslims and non-Muslims, cat lovers and dog lovers. Everyone is welcome!
Meaningful equity
We’re all working together to succeed and everyone on the team gets a slice of the pie.
A day off per month to learn
We value curiosity, that's why the last Friday of every month is set aside for you to learn and develop.
International travel
We fly the whole team to somewhere amazing twice a year to connect and have fun.
Regular socials
Mini golf, hikes, super competitive Catan nights - we’ve done it all. Maybe you’ll be at the next social?
Generous Holiday / PTO
All full-time members get at least 33 days of holiday, regardless of where they live.
Our hiring process
We pride ourselves on making fast hiring decisions.