The post holder will work with the Regional Operational Manager and Health & Justice Service Directors to ensure that the strategic direction as defined within the service is effectively implemented at operational level.
To lead change management in the implementation of service development strategies.
The post holder will direct, monitor and co-ordinate the work of the healthcare team and be responsible for the delivery, performance and effectiveness of the service.
Through inspirational leadership, the post holder will lead in the development of future plans, standards and systems for secure settings health services. This will be achieved by working collaboratively with the Local Area Commissioner Teams and the Prison Governor and the Prison Leadership Team.
To lead in the planning and development of healthcare within the Prison. The post holder will work with the Prison Governor and the Health & Justice Senior Management within CNWL to manage the delivery of high quality healthcare. This will include informing service specifications and monitoring outcomes and ensuring key performance indicators are monitored and met
To manage health care services, developing and maintaining effective systems for performance and quality management in response to legislation, national priorities and National Service Frameworks, taking remedial action where necessary. This will include taking action required to improve service delivery and reporting these to the Health & Justice Regional Operational Manager and the Prison Governor
To monitor and review sub-contracted services and make recommendations regarding changes and improvements to the service level agreements
To actively promote equality issues in day to day activities and standards of practice across health services within a prison setting
To ensure a whole systems approach to the delivery of healthcare within a prison setting.
We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.
Providing top quality care depends on our ability to employ the best people. We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you're at, there's always a place for you at CNWL.
The post holder will be required to deputise for the Regional Operational Manager where appropriate and contribute to the management of operational requirements.
The post holder will be responsible for the healthcare budgets and ensure services are delivered according to the commissioned requirements – this will include managing the contracts in place with relevant sub-contracted services.
To identify and participate in the tendering for new business opportunities.
To deliver robust financial management in line with Service, Divisional and Trust targets, including the realistic Cost Improvements Programmes (CIP)
To prepare accurate financial information, in liaison with the Finance Department for inclusion within business cases and bids, as and when they arise.
As a member of the Senior Management team, contribute to the establishment of new services that meet national and local requirements.
To ensure staffing levels and skill mix fully and effectively meet the needs of the service, within financial constraints.
To chair panels (disciplinary, grievances etc) within the service area and elsewhere in CNWL as requested.
To investigate complaints and liaise with service users/carers
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