About the role
Halfords Fleet is one of the UK’s largest suppliers of Garage and Mobile Tyre services to the fleet market. Our unique combination of Tyre, SMR, and parts supply has driven significant growth in business volume and unlocked exciting future opportunities. As a trusted partner in the industry, we’re proud to deliver market-leading solutions that meet the evolving needs of fleet customers across the UK.
We’re now looking for a Head of Fleet Trading to join our ambitious Fleet leadership team. This pivotal role will support the Fleet & B2B Retail Director, Sales Director, and business operations in delivering the Fleet Category strategy and achieving annual budget performance – all while keeping customer needs at the heart of decision-making. The successful candidate will take ownership of core trading responsibilities across the fleet division and the fleet P&L, providing the insight needed to inform and execute both immediate priorities and strategic growth ambitions.
Key responsibilities
- Build a deep understanding of customer expectations around service levels, pricing, and competitor activity to shape commercial strategy and support business growth.
- Translate customer behaviours, including price sensitivity and value perception, into actionable insights for the Fleet Director and Sales teams.
- Deliver collaborative, data-driven analysis with category and operations teams to meet both business objectives and customer needs.
- Provide robust, data-led pricing recommendations across customer segments, fulfilment channels (garage, mobile), and product categories to balance value perception with profitability.
- Identify emerging trends and commercial opportunities, escalating key insights to the Data Science team or relevant stakeholders for deeper exploration.
- Monitor customer contract performance to highlight risks and support long-term sustainability assessments with the Fleet Director and Fleet Finance Business Partner.
- Develop and maintain performance dashboards by customer, location, and product type, delivering insight-driven reporting for weekly and monthly Trade and Commercial meetings.
- Partner cross-functionally to enrich quarterly forecasting and annual budgeting with commercial insight, while collaborating with Sales and Finance to drive informed decisions and unlock new business opportunities.
About you
- You combine strong data-driven thinking with commercial acumen, turning insight into clear recommendations that influence strategy and performance.
- You have proven experience in performance analysis, pricing insight, and P&L ownership, with a track record of driving profitability and long-term value.
- You bring a strong understanding of customer behaviour, market trends, and channel dynamics to inform decision-making and uncover growth opportunities.
- You’re an effective cross-functional collaborator, working seamlessly with sales, finance, and operations to align commercial actions with business objectives.
- You have a natural leadership presence, able to engage senior stakeholders, challenge constructively, and guide teams through insight-led change.
- You take ownership of performance, using your analytical expertise and strategic mindset to lead initiatives that deliver measurable business results.
Reward & benefits
- A fair and competitive salary evaluated against market data, car allowance, bonus scheme, pension, life assurance, 30 days annual leave plus bank holidays and enhanced family leave.
- Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
- You will have access to a wealth of employee discounts across the Halfords suite of products and services.
- Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
