Head Housekeeper
Hotel Indigo York
Full time
£31,000 to £32,000 per year
P&P is a trusted high quality provider of hotel Housekeeping cleaning services to many major hotel Brands. Our aim is to provide and maintain cleaning standards whilst ensuring exceptional compliance with brand standards and delivery of a consistently high-level of service.
Benefits from working with us:
PREVIOUS REQUIRED EXPERIENCE
MAIN DUTIES:
- Up to 28 days paid holiday per year
- Company Pension
- Permanent contract of employment
- Discounts to retailers
- Opportunity to work with our great team for an industry leader in hospitality!
PREVIOUS REQUIRED EXPERIENCE
- Previous housekeeping management experience, ideally gained as a Head Housekeeper.
- Previous people management experience, including training and development of staff
- Experience in dealing with budgets, including analyzing profit and loss
- Desirable to have experience of dealing with day to day Health & Safety
MAIN DUTIES:
- Manage and maintain the cleanliness of housekeeping department
- Engage, train, lead and inspire the housekeeping team
- Ensure clear lines of communication both with the hotel and the company and participate fully as a Senior Manager within the business
- Liaise with the Regional Manager on a regular basis
- Where relevant support recruitment and associated procedures, including checking right to work documentation
- Manage the process of authorized absence and ensure that at all times the absence is covered without interruption to the business and the smooth operation of the department
- Ensure all staff are fully conversant with Health & Safety policies and procedures and attend relevant training
- Ensure that all Statutory Training Records are in place maintained and reviewed on a regular basis
- Support and take responsibility for the welfare of pregnant employees, including carrying out pregnancy risk assessments
- Ensure all staff are trained in regard to standards and productivity requirements and that concerns are addressed and re-training completed if necessary
- Ensure all staff are trained and adhere to the lost property policy
- Take initial responsibility for managing and resolving any team member queries
- Evaluate the performance of all team members under your direction, including conducting regular team member appraisals
- Liaise with HR regarding any relevant concerns relating to staff welfare or allegations of misconduct
- Positively represent the housekeeping department and P&P
- in daily operations meetings and any other meetings as required
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