Search suggestions:

part time
full time
retail
weekend
receptionist
sales assistant
warehouse
cleaner
shop assistant
work from home
warehouse operative
mcdonalds
support worker
England
City of London
Manchester
Wales
London
Scotland
Buckinghamshire
Cornwall
Cheshire East
Surrey
North Yorkshire
Northern Ireland

Guest Service Assistant Nights

Park House Hotel
Shropshire, England
Full time
2 days ago

Guest Service Assistant Nights

Park House Hotel, Shifnal

Set on the edge of the market town of Shifnal.

The Role of Guest Service Assistant - Nights

The Guest Service Assistant - Nights will be responsible for providing a great service overnight, ensuring that all night processes for the Front Office function are complete, support other departments with tasks that can be carried out overnight. Ensuring that the hotel is ready and in great shape for guests in the morning. The Guest Service Assistant - Nights will ensure a memorable experience from every interaction from the guest arrival or interaction to the fond farewell. You will ensure that an attentive service overnight and ensure that all security walks and checks are carried out.

A key aspect of the role is to forge a great rapport with guests from initial contact, strong working relationships with all departments to ensure great service delivery & effectively maximise revenue when there is opportunity.

The Guest Service Assistant - Nights will ensure that all processes are followed within the bar and that they support all colleagues.

The role of Guest Service Assistant - Nights will report to the Guest Service Manager - Nights and will work closely with the entire hotel team.

This role is ideal for someone who is a self-motivated, has great customer care skills with great communication and time management.

Job Overview:

As a Guest Service Assistant Nights, you will be the face of the hotel during nighttime operations, ensuring a safe, welcoming, and efficient experience for guests. You will be responsible for front desk duties, security checks, handling guest inquiries, and assisting with overnight administrative tasks.

Experience & Qualifications

  • Excellent customer service and communication skills.
  • Ability to work independently and stay alert during night shifts.
  • Strong problem-solving skills and attention to detail.
  • IT and administrative skills for handling reservations and reports.
  • Previous experience in a Hotel or customer-facing role.

Benefits

  • £30 BB per night colleague rate
  • £60 BB per night for Friends and Family rate
  • Celebration of milestone employment anniversaries
  • 50% off Food & Beverage in our hotels
  • Meals on duty provided
  • Access to Hospitality Rewards
  • Offerings from retail and dining discounts
  • Employee Assistance Programme and same day on-line GP appointments
  • Quarterly Shining Star recognition
  • Annual colleague celebrations

Guest Service Assistant Nights

Full Time

5 nights 40 hours

£12.75 per hour

Save Apply
Report job
Other Job Recommendations:

Personal Assistant - Waking nights - Driver essential - Part time

Brightening Lives Ltd
North Yorkshire, England
Brightening Lives have the privilege to work with some amazing individuals that live in the community who require support to...
1 week ago

Night Guest Operations Supervisor

Hilton
Bristol, England
£28,000 - £29,500 a year
  • Discounted bus fares to and from the city centre, £1.50...
  • Grow your career: access to a network of 6500+ hotels...
3 days ago

Salesperson / Admin Assistant

Dyfed Steel Mid Wales
Powys, Wales
£24,420 - £27,918 a year
Salesperson / Admin assistant required to work out of our busy Newtown office. Duties will include: Telesales, selling Steel to...
2 weeks ago

Care Assistant (Nights)

Bondcare
England
If you have a Health and Social NVQ or willing to work towards one, are able to communicate effectively at all levels and have a...
1 week ago

Nights - Team Member

Premier Inn
Carlisle, England
Nights Team Member – Premier Inn Carlisle (M6 Jct42) Come and be a Nights Team Member at Premier Inn Carlisle (M6 Jct42) As the...
3 days ago

Front of House Assistant

Rustington Golf Centre
Arun, England
£24,420 - £28,056 a year
  • Greeting members and guests
  • Serving food and drinks (training provided)
  • Helping with bookings and membership info...
2 weeks ago

Laundry Assistant

Cartref Care Home, Henllan
Ceredigion, Wales
  • On-site parking
  • Day shift
  • Holidays...
2 weeks ago

Catering Assistant

St Ann’s Hospice
Manchester, England
£24,420 - £29,582 a year
The Catering Assistant will: Assist with in the day to day smooth running of the kitchen and the catering service Assist in the...
1 week ago

Female Personal Assistant - Waking nights - Driver essential

Brightening Lives Ltd
Cheshire West and Chester, England
Brightening Lives have the privilege to work with some amazing individuals that live in the community who require support to...
2 weeks ago

Night Shift Warehouse Picker and Loader

Bri-Ton Fine Foods Ltd
Staffordshire, England
An opportunity to join the night shift team of a well established regional food distributor in Newcastle-under-Lyme Staffordshire....
2 weeks ago