Job Summary
We are seeking a dedicated and experienced Supervisor to join our Guess Westfield team. The ideal candidate will possess strong leadership skills and the ability to effectively manage a diverse team. This role requires excellent organisational abilities, time management, and the capacity to communicate effectively with both staff and customers. As a Supervisor, you will play a crucial role in ensuring operational efficiency while fostering a positive work environment.
Responsibilities
- Oversee daily operations and ensure that all tasks are completed efficiently and effectively.
- Provide leadership and guidance to team members, fostering a collaborative atmosphere.
- Manage scheduling, ensuring adequate coverage for all shifts while considering employee availability.
- Conduct regular performance evaluations and provide constructive feedback to staff.
- Maintain high standards of customer service by training staff in phone etiquette and effective communication.
- Assist in retail management tasks, including inventory control and merchandising.
- Implement administrative procedures to enhance operational efficiency.
- Address any issues or conflicts that arise within the team promptly and professionally.
- Promote a culture of continuous improvement by encouraging team members to share ideas for enhancing processes.
Requirements
- Proven experience in a supervisory or leadership role, preferably within a retail environment.
- Strong organisational skills with the ability to manage multiple tasks simultaneously.
- Excellent time management skills, ensuring deadlines are met without compromising quality.
- Proficient in administrative tasks, including report writing and data entry.
- Effective communication skills, both verbal and written; multilingual abilities are an advantage.
- A customer-focused approach with the ability to sell products or services effectively.
- Ability to motivate and inspire team members towards achieving common goals.
- A proactive attitude towards problem-solving and conflict resolution.
If you are passionate about leading teams and driving success within an organisation, we encourage you to apply for this exciting opportunity as a Supervisor.
Job Type: Full-time
Expected hours: 40 per week
Additional pay:
- Bonus scheme
Benefits:
- Employee discount
Work Location: In person
