Job Overview
We are seeking a dedicated and experienced Front of House Supervisor to oversee the daily operations of our establishment. This role is crucial in ensuring a seamless dining experience for our guests while managing and helping lead our front-of-house team. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a solid background in food preparation and service.
Responsibilities
- Manage all front-of-house operations, ensuring exceptional service standards are maintained.
- Lead, train, and motivate the front-of-house team, fostering a positive work environment.
- Collaborate with the kitchen staff to ensure smooth communication between front and back of house.
- Handle customer inquiries and complaints professionally, ensuring guest satisfaction.
- Maintain cleanliness and organisation of the dining area, adhering to health and safety regulations.
- Assist in scheduling staff shifts and managing payroll processes.
- Monitor inventory levels for bar and dining supplies, placing orders as necessary.
- Implement promotional strategies to enhance customer engagement and increase sales.
Experience
- Proven experience in a managerial role within the restaurant or hospitality industry.
- Strong background in food production or culinary arts is advantageous.
- Demonstrated ability in team management with excellent leadership skills.
- Experience in bartending or knowledge of beverage service is preferred.
- Exceptional communication skills with a focus on customer service excellence.
- Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
Join us as we strive to create memorable dining experiences for our guests while providing an engaging workplace for our team members.
Job Types: Full-time, Permanent
Pay: £28,000.00-£35,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- On-site parking
- Relocation assistance
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Kent TN27 0ST: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)
Work Location: In person
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