FOOD AND BEVERAGE SUPERVISOR
About Us
Mar Hall is a 5-star resort nestled within 240 acres of private woodland estate on the banks of the River Clyde. Just minutes from Glasgow Airport and 20 minutes from the city centre, the resort blends effortless luxury with a warm, welcoming spirit. Following a multi-million-pound transformation, Mar Hall is evolving into one of the UK’s leading leisure and luxury travel destinations.
Our offering includes beautiful bedrooms and suites, a championship golf course, a luxury spa and wellness experience, exceptional dining, and elegant event spaces. With a proud heritage and an exciting new chapter ahead, we are passionate about creating unforgettable guest experiences while investing in our people, our place, and our purpose.
At Mar Hall, you’ll join a team driven by excellence, creativity, and genuine hospitality. Whether welcoming guests, preparing first-class cuisine, or helping bring unforgettable events to life, you’ll play a valued role in shaping the future of this iconic Scottish resort.
Key responsibilities of the Food and Beverage Supervisor will include:
- Run shifts and provide direction and support for colleagues in the FB department. Including the dining room, bar, private dining and meetings and events
- Be fully conversant with the wine list. Be able to prepare and serve appropriately, using legal measures and relevant glassware
- Cash up at end of shift and follow correct procedures for banking
- Deal with queries from all guests and do utmost to provide guest satisfaction
- Operate computerised tills using correct prices and follow correct cash procedures
- Ensure all promotions and deals are correctly inputted into the till
- Ensure correct menus and prices are displayed
- Open and close areas following correct procedure
- Undertake daily and weekly cleaning following cleaning checklists
- Provide consistent quality customer service.
- Complete all paperwork efficiently, correctly and on time
- Order stock and keep stock levels to a correct level
- Deal with customer complaints and then report to a manager
- Ensure health and safety procedures are consistently applied in accordance with hotel health and safety policy
The Ideal Food and Beverage Supervisor:
- Experience of working in a similar role and/or environment (preferably in a high-end restaurant within the hotel, leisure or hospitality industry would be a distinct advantage)
- High standard of personal presentation
- Ability to give excellent customer service
- Ability to work on own initiative
- Ability to work unsupervised
- Ability to work well within in a team
- Sound knowledge of Food Hygiene and Health Safety
Benefits:
- Hotel Accommodation, Food, Golf Spa discounts
- Friends and family discounts
- Recommend a Friend
- Uniform (if required for your role)
- Free on-site parking
- Complimentary use of Leisure Facilities
- Employee Assistant Programme
JOIN THE TEAM AT MAR HALL
Being part of the team at Mar Hall is something very special we believe in looking after our team and in turn they will look after our customers. This simple philosophy is supported by the wide-ranging opportunities and career development on offer at Mar Hall Golf Spa resort.
We will look to grow your aspirations and help you achieve your ambitions within the hospitality industry; from the golf course to the kitchen we have the opportunity for you. We believe that people make the business; they make the difference and define our guest’s experiences. If you’re passionate about hospitality we would like to hear from you.
