Position - This is a full time position; you will be working in the salon Wednesday to Saturday, with in-salon training once a week on a Monday. This will be at the McGuigan Salon in Leighton Buzzard or at our sister salon, Alchemy and I in Berkhamsted. You will be working towards an NVQ Level 2 qualification, with a fully accredited training provider.
Summary - As an Apprentice, your responsibilities include adhering to workplace protocols, following health and safety guidelines, maintaining training records, and completing tasks essential to obtaining a qualification. Successful candidates will exhibit a strong work ethic, be able to follow instructions, and thrive in team-based environments.
Company Vision
Our goal is to create happiness through personal transformation and exceptional experiences.
Mission Statement
"Transforming ordinary services into extraordinary experiences."
Values
1. Deliver "wow" experiences
2. Be your best every day
3. Show your passion
4. Be kind to yourself and others
5. Be creative and have fun
Learning & Development/Education
1. Attend training sessions required to obtain qualifications and complete additional company or team training as needed.
2. Participate in extra training during working hours if necessary.
3. Engage in training outside working hours as required by the qualification provider.
4. Complete training assignments promptly to fulfil qualification requirements.
Service Standards
1. Treat each client with kindness and respect, ensuring they remain comfortable throughout their visit.
2. Acquire comprehensive knowledge of retail and backwash products to recommend suitable hair care solutions.
3. Understand all aspects of the client journey and attend training as needed to meet and exceed expectations.
In-Salon Responsibilities
1. Collaborate effectively within the team, showing respect for others.
2. Participate in training sessions and performance reviews.
3. Attend monthly assistant/apprentice meetings to foster team cohesion.
4. Assist the team in concierge support during active times.
5. Learn about and serve the refreshments available in the salon
6. Replenish stock for colour, retail, and professional items.
7. Maintain general tidiness (e.g., salon cleanliness)
8. Handle client payments following the client journey.
9. Adhere to skin testing protocols and uphold the "Salon Emotion" philosophy.
General Duties
1. Contribute to a positive and energetic salon atmosphere.
2. Remain courteous and professional, consistently promoting our values.
3. Set and maintain high standards of professionalism, ensuring salon cleanliness, appropriate behaviour, positive learning, and strong work ethics.
4. Stay updated on company policies.
5. Show creativity and maintain a fun, engaging attitude.
6. Treat others as you wish to be treated, expressing passion and excitement for the industry.
Job Type: Full-time
Pay: £7.55 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
Work Location: In person
