Why Join ECatering?
ECatering is one of the UK’s leading suppliers of commercial catering equipment. With a rapidly growing customer base and a strong online presence, we’re on a mission to deliver exceptional digital experiences. We're looking for a talented and detail-driven individual to help us keep our website content accurate, engaging, and up to date.
This is a fantastic opportunity to grow your digital and eCommerce skills in a supportive, friendly team. Our values — Wow Service, Innovation, Trust, and Expertise — guide everything we do.
About the Role
As our eCommerce Senior Content Executive, you’ll be responsible for managing and optimising website content to support a seamless customer journey. From product listings to promotional campaigns, you’ll play a key role in how our brand is experienced online.
Key Responsibilities
- Manage relationships with external agencies, ensuring deliverables meet brand standards and timelines.
- Lead content strategy for the website, aligning with broader marketing and commercial goals.
- Own the content calendar, coordinating product launches, seasonal campaigns, and SEO initiatives.
- Analyse content performance using tools like Google Analytics and make data-driven recommendations.
- Collaborate with senior stakeholders across marketing, sales, and product to align content with business priorities.
- Champion UX and conversion optimisation, working with design and development teams to improve the customer journey.
- Maintain and update product listings (descriptions, specs, images, pricing).
- Upload and manage promotional banners, offers, and seasonal campaigns.
- Monitor product availability and manage discontinued or out-of-stock items.
- Collaborate with suppliers and internal teams to gather accurate content and assets.
- Support marketing with publishing blog posts, landing pages, and seasonal collections.
- Optimise on-site merchandising to improve navigation and product discovery.
- Use Shopify CMS to manage all front-end content updates.
- Ensure consistency in tone, branding, and accuracy across the site.
- Identify and implement SEO improvements on product and category pages.
- Conduct regular content audits to maintain site quality.
What We’re Looking For
- Proven experience in a senior eCommerce, digital content, or merchandising role.
- Strong strategic thinking and ability to translate business goals into content plans.
- Comfortable presenting ideas and performance insights to senior stakeholders.
- Advanced understanding of SEO, UX, and conversion optimisation.
- Confident using CMS platforms (e.g. Shopify, Magento, WooCommerce).
- Excellent written English and strong attention to detail.
- Ability to edit/resize images using tools like Photoshop or Canva.
- Organised, with strong time-management skills.
- Comfortable working with spreadsheets (Excel) and product data.
- Self-motivated, reliable, and proactive — you take ownership and pride in your work.
- A team player with great communication skills and a positive, solutions-focused mindset.
Nice to Have (But Not Essential)
- Experience leading cross-functional projects or agency relationships.
- Experience in the catering or hospitality equipment sector.
- Familiarity with CRO tools (e.g. Hotjar, Optimizely).
- Familiarity with Google Analytics or GA4.
- Experience using Product Information Management (PIM) systems.
- Basic HTML/CSS knowledge.
What You’ll Get
- 20 days holiday + your birthday off + public holidays
- A friendly, collaborative team environment
- Opportunities to learn, grow, and make a real impact
Job Type: Full-time
Pay: £35,000.00-£40,000.00 per year
Benefits:
- Canteen
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Experience:
- E-commerce: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 18/08/2025
Expected start date: 11/08/2025
