Join the Snowtrax Team as Our New E-commerce Assistant!
Are you a highly organised and detail-oriented person with a passion for excellent customer service? We’re looking for a new team member to join us at Snowtrax, one of the UK's leading independent ski and snowboard retailers. This is your chance to become a vital part of our busy and vibrant store and online business.
What You'll Be Doing:
This isn't your average desk job. You'll be at the heart of our online store operations, ensuring every customer has a great experience. Your key responsibilities will include:
- Order Processing: From the moment an order comes in, you'll be the one to pick, pack, and get it ready for dispatch. You'll also handle customer emails, inquiries, and special requests, making sure everyone stays in the loop.
- Warehouse Management: You'll help unload new stock, check it in on our inventory system, and keep our store rooms organised and tidy.
- Team Support: We're a hands-on team, so you'll be expected to lend a hand wherever needed—from arranging store displays to helping on the shop floor during peak times. We believe in working together to get the job done!
What We're Looking For:
- A highly organised and efficient individual with a strong focus on customer service.
- Someone with a "can-do" attitude who is ready to be flexible and support the team.
- You must be available to work Saturdays, with a flexible day off during the week.
- A passion for winter sports is desirable, but not required.
The Details:
- Job Type: Full-time, 6-month fixed-term contract (40 hours per week)
- Benefits: Casual dress, employee discounts, company pension, and free on-site parking.
- Location: In person at our store in Hurn. You must be able to reliably commute.
If you're ready to jump into a fun, fast-paced environment and become a crucial part of our success, we want to hear from you. Apply today!
Job Types: Full-time, Fixed term contract
Contract length: 7 months
Pay: £12.21 per hour
Expected hours: 35 – 40 per week
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
Application question(s):
- Do you ski or snowboard? While this isn't essential for the role, we'd love to hear about your passion for snow sports. Please tell us a little bit about your experience or interest in skiing or snowboarding.
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
