JOB DESCRIPTION
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
ABOUT THE TEAM
Join JPMorgan Chase's Operational Learning team to transform how we develop and deliver learning. As a Digital Learning Developer, you will create unique learning experiences that drive engagement and improve employee knowledge, skills, and job performance.
As a Digital Learning Developer in the Operational Learning team, you will be instrumental in creating engaging digital learning solutions that support business upskilling. You will work in a dynamic environment, balancing startup-like agility with the structured scale of a Fortune 50 enterprise.
Job Responsibilities:
- Design and develop impactful digital learning solutions.
- Use agile development tools and processes to create engaging and interactive learning content, such as e-learning courses, infographics, animations, simulations, assessments, microlearnings, and learning-games.
- Ensure training content adheres to audio/visual technical specifications, brand guidelines, accessibility standards, and industry best practices.
- Work on multiple large-scale projects with multiple stakeholders as part of a global Learning Development team.
- Produce high-quality solutions and maintain project schedules consistently.
Required Qualifications, Capabilities, and Skills:
- Strong experience in building digital learning.
- Thrive in dynamic environments, balancing startup-like agility with the structured scale of a Fortune 50 enterprise.
- Up-to-date knowledge of current trends and developments in e-learning, including advancements in AI usage in learning.
- Knowledge of WCAG 2.1 levels A-AA requirements and experience developing fully accessible digital solutions.
- Experience in designing engaging learning interventions, not your “traditional” page-turners.
- Maintain and develop knowledge in educational technology, adult learning, and educational best practices.
Preferred Qualifications, Capabilities, and Skills:
- Proficiency in Adobe Creative Suite applications.
- Experience with LMS platforms (e.g., Oracle).
- Proficiency in Articulate Storyline, SCORM, Figma, Microsoft Office Tools, Vyond, Centrical, LLMs, and Synthesia.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.
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