Job Summary
We are looking for an experienced dental receptionist to join our amazing team (yes we are amazing!)
We are a two surgery fully private practice in Battersea, SW11 (expanding to four surgeries very soon!) and we provide all types of dental treatment from check-ups to full mouth implants.
You will be the first point of call for all patients, so it's important that you are friendly, informative and love what you do.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out procedures.
- Manage appointment scheduling, confirmations, and cancellations effectively.
- Handle patient inquiries via phone, email, and in person with professionalism and courtesy.
- Maintain accurate patient records and ensure compliance with confidentiality regulations.
- Process payments and manage billing inquiries as needed.
- Assist dental staff with administrative tasks to ensure smooth operation of the practice.
- Keep the reception area tidy and welcoming for patients.
Requirements
- Previous experience in a dental practice is preferred.
- Excellent communication skills, both verbal and written.
- Strong organisational skills with the ability to prioritise tasks effectively.
- Proficient in using office software and equipment.
- A friendly disposition with a commitment to providing outstanding patient care.
- Ability to work collaboratively within a team environment.
Software: Dentally
Hours: Monday to Friday 08:45am - 6:15pm ( plus 1 Saturday per month 08:45am - 2:00pm)
We look forward to hearing from you!
Job Types: Full-time, Permanent
Pay: From £14.00 per hour
Benefits:
- Company pension
- Employee discount
Work Location: In person
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