We are looking for a Dental Receptionist/ Front of House/Treatment Coordinator to join our team.
The position will be at our brand new fully private state of the art practice based in Maida Vale, London. W9.
The successful candidate will be responsible for all front of house duties such as greeting patients, scheduling appointments, answering phones, and managing patient records and discussing treatment with our patients.
Open to a full or part time candidate, pay to be determined based on experience.
Experience (minimum 3 months) working in a dental practice necessary.
The ideal candidate needs to be a people person and have excellent customer service skills. Also, be able to multitask and stay organised in a fast-paced environment, and ideally have an understanding of dental terminology and procedures, though training can be provided for a non dental background candidate.
Dental nursing experience or a desire to undergo training for nursing would also be a bonus.
We are looking for someone who is passionate about providing quality care to our patients and who possesses a friendly, positive and approachable manner.
Responsibilities:
- Greet patients and visitors in a professional manner.
- Answer phone calls and schedule appointments.
- Maintain patient records and files.
- Collect payments from patients and process insurance claims.
- Maintain the office supplies inventory.
- Assist with administrative tasks such as filing, typing, copying, and scanning documents.
- Provide excellent customer service to patients.
- Assist in the patient journey and treatment discussions (training provided)
Job Types: Full-time, Part-time
Pay: £13.00-£15.00 per hour
Additional pay:
- Performance bonus
Schedule:
- Day shift
- Night shift
- Weekend availability
Ability to commute/relocate:
- Maida Vale W9 1SS: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have any dental nursing experience or willing to be trained for this?
- Do you have any experience working in a dental practice?
Language:
- English (required)
Licence/Certification:
- Valid GDC registration (preferred)
Work Location: In person
