Job Summary
Due to growth and expansion our award-winning holiday park is proud to offer this unique opportunity. Are you passionate about creating an unforgettable guest experience and sharing amazing moments online? We're looking for a dynamic, people-focused individual to join our team as an Assistant Guest Liaison & Social Media Manager. About the Role: In this hybrid role, you’ll be the friendly face guests remember and the voice they hear online. You’ll support the Guest Liaison Manager with daily guest interactions also create engaging content that reflects our brand’s personality and values.
Responsibilities: Guest Liaison Duties:
- Welcome and assist guests, ensuring a warm, positive experience from arrival to departure.
- Respond promptly to guest enquiries and resolve concerns efficiently.
- Coordinate with internal departments to meet guest needs and special requests.
- Help maintain a polished, professional front-of-house experience.
- Diverse work role supporting Front of house where required.
Social Media Advocacy:
- Create and schedule content across platforms such as Instagram, Facebook, X, etc
- Capture authentic guest moments and behind-the-scenes stories.
- Monitor engagement and respond to comments/messages.
- Support campaigns, promotions, and collaborations with influencers and local partners.
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What We are Looking For:
- Experience in hospitality, guest services, or a customer-facing role.
- Confident using social media platforms and basic content creation tools (Facebook, Instagram, X, Canva)
- Excellent communication and interpersonal skills.
- Positive, proactive, and solutions-focused attitude.
- Able to multitask in a fast-paced environment.
- Photography/videography skills a plus.
Why Join Us?
- Be part of a vibrant, supportive team that values creativity and customer delight.
- Opportunity to grow into leadership or specialised roles.
- Staff discounts, free meal on shift and recognition programs.
Job Type: Full-time
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Discounted or free food
- Free parking
- On-site parking
Experience:
- Hospitality: 1 year (required)
- Social media marketing: 1 year (required)
Work Location: In person
Application deadline: 10/08/2025
Expected start date: 01/09/2025
