Customer Service/Sales Associate
Location: Swindon, United Kingdom
Availability: Full-time preferred
Start Date: Immediate starts available
Ready to take your people skills to the next level in a role that blends sales, customer connection, and purpose-driven work?
We’re looking for enthusiastic, motivated individuals to join our team as Customer Service/Sales Associate. You’ll be the friendly face and confident voice representing both our services and the amazing charities we work with—helping them share their missions and values while delivering top-tier service to customers.
About Us
We proudly collaborate with a range of local and national charities, supporting their work by helping raise awareness and expand their outreach. Every interaction you have plays a part in amplifying the causes that truly matter—whether that’s environmental change, healthcare, or community support.
About the Role
As a Customer Service/Sales Associate, you'll engage directly with the public, provide helpful guidance, promote services, and represent the heart of our organisation. Your efforts will not only drive sales but also fuel campaigns that create real social impact.
Customer Service/Sales Associate Key Responsibilities
- Initiate meaningful conversations with potential customers in various environments (including retail and event-based settings), building rapport and trust.
- Listen actively to customer needs and tailor service recommendations accordingly.
- Effectively present and promote products, services, and charitable campaigns in a clear and engaging way.
- Educate and inform the public about the mission and impact of our partner charities, encouraging support and awareness.
- Achieve daily and weekly sales targets, contributing to team-wide performance goals.
- Collaborate with team members and managers to improve strategy, share success stories, and drive better results.
- Collect, record, and manage data from customer interactions using digital systems to ensure accuracy and accountability.
- Respond to questions and objections with professionalism and confidence, turning queries into positive customer outcomes.
- Stay informed and up to date on new campaigns, services, and sales techniques through regular training and feedback sessions.
- Represent the brand and its values consistently and professionally at all times.
What You Bring
- Great communication and people skills
- A sales mindset and goal-oriented approach
- A passion for making a difference through your work
- Adaptability, resilience, and a positive attitude
- A team-first mentality and eagerness to learn
What’s In It For You
- Full training and support—ideal for those new to the industry
- Career growth opportunities into leadership and beyond
- OTE based pay, giving you the opportunity to earn uncapped commissions based on your performance
- A collaborative team environment where your voice is heard
- A chance to work on behalf of meaningful charities and causes
Ready to Apply?
If you're looking for a career that’s as rewarding as it is dynamic, we want to hear from you. Submit your CV today—shortlisted candidates will be contacted within 1–3 business days to arrange an interview.
Join a team where customer engagement meets real-world impact, and every day brings a new opportunity to grow.
Job Type: Full-time
Pay: £600.00 per week
Additional pay:
- Commission pay
Benefits:
- Company events
- Employee mentoring programme
- Referral programme
Schedule:
- Day shift
Work Location: In person
