We are recruiting a Customer Service Assistant on a part-time and permanent basis, working 6 hours per week every weekend
Saturday: 9:45am-5pm
Sunday: 10:30am-4:30pm
Pay Rate up to £12.21 per hour
The Role of Customer Service Assistant
As a customer service assistant, you will be the first and last point of contact during our customers visit to the store. We take pride in delivering high standards and achieve this by processing sales and enquiries through the tills with a friendly, caring and timely approach; helping customers with any query, contacting colleagues to help with product care tips and availability, lifts to the car, escalating complaints etc.
Key Responsibilities:
- Processing sales at the till point
- Customer Enquiries
- Cash Handling
- Wrapping and Packing
- General housekeeping duties
The candidate will need to deliver exceptional customer service skills and be able to work at the required pace to ensure swift and polite service through checkouts. You will need a warm and welcoming personality, enthusiasm, patience and confidence to work independently and as part of a dedicated team. Previous retail experience is desirable but not essential as full training will be provided.
Candidates will need to be flexible during the peak trading periods to work additional hours on weekends, evenings and Bank Holidays to include the Christmas and New Year period with opportunities to work part time shifts during the weekdays depending on availability.
In return we provide:
- Generous Company Discount scheme
- Retail discounts, saving money on day-to-day spending, days out, and gifts
- Cycle Scheme, helping spread the cost of a bike and saving on tax
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more
- Time off to support local charities, with an annual paid Charity Day
- Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family
- Company pension scheme for eligible employees
- Free on-site parking
- Up to 38 days of Holiday (pro-rata)
- Uniform provided
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.
We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have an eagerness to learn, and want to be part of a leading business, we want you to join our team.
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