A great workday starts with great food, and we know food at work should be more than just a sandwich at your desk. That’s why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it’s a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus, we keep teams happy, energised, and ready to take on the day.
What you’ll be doing…
As a Customer Service Assistant, you’ll be the friendly face and first point of contact for our customers, providing helpful, prompt, and professional support. You’ll play a key role in ensuring every customer has a positive experience, whether in person, over the phone, or online.
- Greet and assist customers with queries, purchases, or service requests
- Provide accurate information on products, services, and policies
- Handle customer enquiries via phone, email, and in person
- Resolve complaints or escalate issues where appropriate
- Maintain a tidy, welcoming environment or service area
- Process transactions, orders, and returns accurately
- Keep up to date with company offerings and promotions
- Support wider team with general administrative and operational tasks
What can you bring?
- A warm, approachable, and customer-focused attitude
- Excellent communication and interpersonal skills
- Experience in a customer service or front-of-house role
- Strong problem-solving and organisational abilities
- Confidence in using IT systems, tills, or booking platforms
- Ability to remain calm under pressure and manage multiple queries
- A proactive mindset and willingness to support the team
- Brilliant Work Deserves Brilliant Perks!
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- ••• Leave for life’s important moments - whether family, personal or unexpected.
- Room to grow - career development and learning opportunities for all stages of your career.
- Wellbeing first - mental health support and wellbeing perks.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
- One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
- Why You’ll Love Working Here
And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
- Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
- We Celebrate You!
Need any support or adjustments during the application process? Just let us know - we’re happy to help!
- Ready to join us? Hit ‘Apply Now’ and let’s chat!
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