Customer Service and Sales Representative
Location: Newcastle
Employment Type: Full-Time (Preferred)
Reporting to: Sales Manager / General Manager
We are an independent and dynamic company focused on delivering exceptional experiences to our customers while promoting exciting brands. We believe in fostering creativity, collaboration, and professional growth, ensuring our team members thrive in a supportive and exciting environment.
Are you passionate about delivering outstanding customer service?
Do you thrive in a fast-paced and engaging environment?
We are seeking a confident, motivated, and customer-focused individual to join the team as a Customer Service Representative. In this role, you will:
- Deliver excellent customer service by building strong relationships with customers and handling inquiries with professionalism and a friendly attitude.
- Support sales initiatives by assisting in achieving sales targets through upselling and cross-selling opportunities while promoting our brand’s core values.
- Ensure operational accuracy by maintaining high standards of cashiering, ensuring transactions are accurate and efficient.
We are looking for someone with exceptional communication skills and a polite, professional demeanor. You should have a natural ability to connect with people and build rapport quickly, along with strong attention to detail and the ability to multitask effectively.
Previous experience in customer service or sales is a bonus and may result in a higher starting salary. However, this is not a requirement, as we provide comprehensive training to ensure you have all the tools needed to succeed.
Pay and Benefits
This role offers competitive earnings ranging between £600 - £750 per week. You’ll have full control over your earnings through performance-related tasks, with opportunities to boost your income through bonuses and commissions.In addition to a competitive pay structure, you will also enjoy:
- Flexible working arrangements with shifts assigned in advance to fit your schedule.
- A supportive work environment that values your contributions and celebrates success.
- Full training to help you excel in the role and develop transferable skills.
- Opportunities for career growth within our innovative and expanding company.
- Recognition and rewards for exceptional performance.
This position provides a valuable opportunity to develop a diverse range of transferable skills, such as problem-solving, collaboration, and sales proficiency. You’ll be part of a creative and encouraging team environment, with ample opportunities to advance your career within an independent and forward-thinking company.
Hours: 40 hours per week, working 5 days across Monday to Saturday.
Flexibility: You’ll be able to discuss suitable days and hours with the team during the interview process.
If this sounds like the perfect opportunity for you, we’d love to hear from you. Apply now and take the first step towards an exciting new career!
Job Type: Full-time
Pay: £600.00-£750.00 per week
Additional pay:
- Commission pay
- Performance bonus
Schedule:
- Day shift
- Monday to Friday
Work Location: In person