We’re on the lookout for a Customer Service Advisor who brings energy, empathy, and problem-solving skills to the table. If you're a people-person who loves variety in your day and thrives in a fast-paced setting, this could be your perfect next step.
This is more than just a call centre role – it’s a full-spectrum customer support position where no two days are the same. Whether you're on the phone, responding to emails, or helping customers face-to-face, you’ll play a key part in delivering a standout experience every time.
No experience? No problem. If you have the right attitude, great communication skills, and a genuine passion for helping others, we’ll provide full training to get you started.
About Us
We’re a growing business with a reputation for excellent service, strong values, and a supportive, upbeat team culture. Our customer service team is at the heart of everything we do – solving problems, answering questions, and making sure every customer interaction is smooth, positive, and professional.
We’re not a corporate call centre. We’re real people, working together, and supporting each other every step of the way.
The Role
As a Customer Service Advisor, you’ll be responsible for:
- Handling customer enquiries via phone, email, and in-person
- Providing clear, friendly, and professional advice
- Solving problems quickly and calmly
- Logging information accurately and keeping customer records up to date
- Working closely with other departments to deliver solutions
- Representing our brand with confidence and positivity
This is a full-time, in-person role with set shifts – no late nights or rotating weekends.
What We’re Looking For
- Great communication and listening skills
- A calm, confident and caring approach
- Good attention to detail and basic computer skills
- The ability to work as part of a team and stay organised under pressure
- A positive attitude and willingness to learn
Previous customer service experience is great – but not essential. We’re more interested in the person you are than the jobs you’ve done.
Why Join Us?
- Immediate start available
- Paid training and full support
- A friendly, supportive work culture
- Opportunities to grow and progress within the business
- A role with purpose, variety and real human connection
Apply Now – Start Your Next Chapter in Customer Service
Interviews are happening this week – if this sounds like your kind of job, hit Apply Now and join a team that’s all about people.
Job Types: Full-time, Part-time
Pay: £12.00-£15.00 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
