Are you a people person with a passion for delivering exceptional service? Do you thrive in a fast-paced, ever-evolving environment where no two days are ever the same? If so, we want YOU to join our team as a Customer Service Advisor!
In this role, you'll be at the heart of our exciting campaigns, working alongside a diverse range of clients across various industries. Your expertise will shine as you help drive customer satisfaction, manage inquiries, and build lasting relationships with clients who rely on your support for their marketing and sales initiatives.
Key Responsibilities:
- Engage with clients to understand their needs and ensure top-tier service delivery.
- Assist in the coordination and execution of sales and marketing campaigns, helping clients achieve their goals across different sectors.
- Provide tailored advice and solutions, ensuring a seamless experience for each client, regardless of industry.
- Collaborate with internal teams to ensure campaigns run smoothly and clients’ expectations are met or exceeded.
- Take the lead in resolving any client concerns, providing proactive solutions that reinforce trust and satisfaction.
- Stay up-to-date with industry trends and market changes to offer insightful recommendations and support to clients.
What We’re Looking For:
- A positive, energetic individual with strong communication and interpersonal skills.
- A knack for problem-solving and thinking on your feet, especially in a fast-paced environment.
- A passion for customer service and a desire to go the extra mile for clients.
- Ability to handle multiple tasks and work across different client campaigns simultaneously.
- Previous experience in customer service, sales, or marketing (but we’re open to fresh talent too!).
Why Join Us?
- Work in an exciting, dynamic industry with opportunities to learn and grow across various sectors.
- Gain exposure to numerous campaigns, broadening your skills and experience.
- Be part of a supportive, collaborative team that values creativity and initiative.
- Competitive salary and benefits, plus plenty of room for career development.
If you're ready to take your career to the next level and thrive in a diverse and exciting environment, apply today to join us as a Customer Service Advisor. Let's create something extraordinary together!
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Job Types: Full-time, Part-time
Pay: £14.00-£16.00 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Work authorisation:
- United Kingdom (required)
Work Location: In person
