Toyota are currently offering a fantastic opportunity for an Customer Sales Advisor to join our business based out of our Sidcup dealership.
As a Customer Sales Advisor you will make outbound calls & emails to our customers who are nearing the end of their finance deal, you will be engaging with them to discuss what vehicle would suit their needs moving forward. The main aim of the call is to get them booked in to see a Sales Executive at one of our retail centres, where they can discuss the vehicles in more detail and take them on a test drive.
This role would be ideal for anyone with an interest in the Automotive industry, or an experienced Sales/Customer Service Advisor looking to increase their OTE. We are happy to train but wants people who are driven and tenacious. It offers a great basic and fully uncapped commission!
About the role
· Communicate with the customer in a variety of chosen methods
· Thorough planning and communication with the Sales Executives to ensure that our customers have the best test drive experience
· Provide a tailored handover experience for each customer, ensuring customers have had a full introduction to all specifications available within their vehicle
· Give them all relevant information around our client’s current vehicles and offers
· Demonstrate the most suitable options to the customer, understanding and adapting to their requirements and encouraging them to experience the product through test drives or alternative experiences such as virtual tours etc
· Working with colleagues and other teams across the Centre to provide continuous improvement and a seamless service to all our customers
· Demonstrate the most suitable options to the customer, encouraging them to experience the product
· Provides accurate information at all times for all customers including timely and accurate communications leading up to their vehicle delivery
· Deliver great customer service at all times
About you
- Superb communication skills
- Excellent levels of customer service
- Computer literate
- Have experience in Sales/Customer Service over the phone (ideal)
- Precise planning and organisational skills
- Work efficiently under pressure and to set targets
- Be polite, friendly and persuasive
- Have excellent rapport building skills
About the company
- Excellent basic salary
- Fantastic career progression
- Uncapped bonus scheme based
- Fun, friendly working environment
- Great working environment
- Market leading benefits including healthcare, pension, childcare, life assurance and company lease scheme
About our business
Jemca Car Group is one of the UKs largest Toyota and Lexus dealerships, employing over 500 employees across sites in Greater London and Thames Valley.
Owned by Toyota Tsusho Corporation, a global brand made up of over 428 companies with particular expertise in the automotive sector, we are specialists in our field and are committed to ensuring our customers receive the best experience and service when they visit one of our retail centres.
What's next?
If you're a professional looking for a role with realistic career progression within a business that promotes positive change and development this is the role for you. Apply online now or contact us at [email protected]
Job Types: Full-time, Permanent
Pay: £28,000.00-£40,000.00 per year
Additional pay:
- Bonus scheme
Benefits:
- Company pension
- Employee discount
- Referral programme
- Sick pay
- Store discount
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: RENJEMSIDJUN25
