Are you looking for an opportunity to work in a fast paced, customer focussed environment? Do you want to join an innovative and forward-thinking company that values their staff? If your answer is yes, then look no further! Our Customer Care & Sales Administrator role could be the perfect job for you.
We have an exciting opportunity for a customer focussed individual to join our expanding team!
Roles & Responsibilities
- Deal with all customers in a professional manner across all platforms, such as telephone, email and online chat
- Provide customers with quotes, product information and process sales through the appropriate software
- Arrange deliveries of orders, communicating dates and times to the customer
- Deal with complains in a sympathetic and professional manner
- Proactively follow up outstanding customer quotations and seek assistance if required to win business
You will need to have a good level of IT, English and Maths skills and previous customer service experience is preferred. Full and in-depth training will be given therefore experience in fire safety is not essential.
Benefits of Working at Safelincs:
- Work for a company that carers about their staff, we even won a national award for it!
- Generous holiday package - 33 days including bank holidays per year for this role!
- Free refreshments!
- At least 4 company organised social events per year for all staff to attend
Safelincs Values:
- We care about the environment and run a number of different initiative including company electric cars, solar panels, plastic free tea bags and biodegradable bin bags!
- We like to give back to the local community! We have previously donated defibrillators to our local cricket and football clubs.
- We have an internal Wellbeing Team who are dedicated to raising awareness and breaking stigma around mental health and wellbeing topics
Job Types: Full-time, Permanent
Pay: £12.95 per hour
Expected hours: 40 per week
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee discount
- Free parking
- On-site parking
- Sick pay
Ability to commute/relocate:
- Alford LN13 9FX: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
