Custody Detention Officer

This is an exciting opportunity to join North Wales Police as a Custody Detention Officer.

We have two full-time positions available in Llay.

Applications are particularly invited from females as they are currently under-represented within the Department.

What does the Custody Detention Officer role entail?

Reporting to the Custody Manager, you will be assisting in the detention and welfare of detained persons. Under the direction and supervision of custody sergeants, you’ll assist in the security, guarding, monitoring and welfare of detainees within police custody suites, including control and restraint of detainees, search of cells, and dealing with violent detainees to ensure effective security is maintained. Other duties include, but aren’t limited to:

• Undertaking physical search of detainees and their property in, using specialist search equipment where necessary. Furthermore, being responsible for the handling, storage and movement and associated administration of property taken from persons detained.
• Undertaking all aspects of the reception (booking in, releasing, etc.), treatment, processing and supervision of detainees, including close proximity supervision and the administration of medication.
• Providing access to washing facilities for detainees, assist with cleaning cells and arrange the decontamination of cells, detainees and equipment including bedding, to ensure the hygiene of detainees and staff is maintained. Along with the service of food to detainees.
• Liaising with members of the public, health care professionals and appropriate adults, other agencies and police departments to provide access to detainees and information regarding their detention.
• Monitoring and operating CCTV, cell intercom, alarm and other systems necessary to ensure the security of detainees, staff and premises within the custody suite.
• Carrying out the procedures of fingerprinting, footwear impressions, image capture (still and video) DNA and drug testing and Sex offender registration where appropriate.
• Escorting and transporting detainees within the custody complex, including the handling of detainees to court, security officers for court appearances, ensuring security is maintained and court times are met.

What will I need to be considered for the Custody Detention Officer role?

• NVQ Level 3 or equivalent qualification and/or proven equivalent work experience in Customer care/prisoner handling.
• Effective written and verbal communication skills.
• Intermediate level of IT to include a working knowledge of Microsoft Office.
• The ability to make informed decisions.
• The ability to deal with conflict.
• To complete all required training courses, including refresher training, as required.
• Take part and complete Fire Steward and Evacuation drills as and when required. In the case of a real evacuation act as Fire and Evacuation Steward.
• To undertake any other duties commensurate with the post and salary grade
• Be trained in First Aid and use of defibrillator.
• To participate in the Force PDR process and take responsibility for identifying own professional and career development needs.
• Possess a full driving licence.

Please familiarise yourself with the Post Profile and the Recruitment Guide before you apply as this has information to help you with your application