Job Title: Community Engagement Lead
Department: Fan and Community Relations
Reporting: Head of Sustainability and Community
Location: Vantage London, Brentford
Salary: £40,000 per annum
Closing Date: 10 September 2025
Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.
Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.
We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC.
We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London.
We will never forget where we have come from, but we are excited about the future that lies ahead.
Come join us.
The Role of the Community Engagement Lead
The successful candidate will play a central role in building and maintaining strong positive relationships between the Club and local community. This role will develop and lead the Club’s community strategy, including the community outreach programme, and act as the main liaison with Brentford FC Community Sports Trust (BFCCST) as well as ensure alignment between the Club’s wider strategic objectives and its community programmes.
The individual will work collaboratively with others within the business and closely with BFCCST to deliver the Club’s community strategy. In addition, the Community Engagement Lead will ensure the smooth delivery of key projects including the Club’s community outreach programme, support for charitable initiatives, supporting work on the Club’s social causes and efforts to ensure the club remains a good neighbour across all sites. The role will also identify and implement innovative ways to engage local and wider communities, helping to grow our fanbase.
Main Accountabilities
The successful candidate will play a central role in building and maintaining strong positive relationships between the Club and local community. This role will develop and lead the Club’s community strategy, including the community outreach programme, and act as the main liaison with Brentford FC Community Sports Trust (BFCCST) as well as ensure alignment between the Club’s wider strategic objectives and its community
Main Accountabilities
- Support the ongoing development of the Club’s community engagement strategy, including identifying and progressing new opportunities identified by the club’s community committee
- Ensure all community initiatives reflect the Club’s values and uphold its reputation as a socially responsible organisation
- Act as a key point of contact between the Club and BFCCST to identify opportunities for collaboration on shared objectives
- Support BFCCST’s delivery of community programmes, including helping to coordinate player appearances, marketing support and communication
- Support the Community Outreach Officer to deliver and develop the club’s community outreach programme, meeting key KPIs and objectives
- Ensure that our fans are aware of the club’s community activities and are encouraged to participate to maximise their impact and support wider communication of this work to the wider football industry where appropriate
- Respond effectively to community-related enquiries, feedback and issues raised by local stakeholders
- Lead the organisation of community engagement group meetings with local residents and key stakeholders living around the Gtech, training ground and Wheatsheaf Park stadium
- Support the delivery of key community elements related to Section 106 planning obligations for the stadium and training ground developments
- Represent the Club at community events, forums and meetings to promote positive relationship and listen to community needs and concerns
- Maintain a database of community partners, activities and events and support the work to measure the social impact value of the Club’s community work
- Support the Head of Sustainability and Community and the Fan & Community Relations team in the delivery of key projects and initiatives as required
General Club Accountabilities
- To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR)
- To ensure compliance with the Club’s Code of Conduct
- To ensure compliance with all relevant legal, regulatory, ethical and social requirements
- To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC
- To keep confidential any information gained regarding the Club and its personnel
- To maintain a flexible approach to work at all times
- To ensure compliance with all Matchday Safeguarding processes
- To ensure compliance with the Club’s Safeguarding Policy and processes
- To promote and support positive mental health and wellbeing throughout the Club both on and off the field
- To promote equity, diversity and inclusion at the Club, in line with our EDI strategy for collaboration on shared objectives
- Support BFCCST’s delivery of community programmes, including helping to coordinate player appearances, marketing support and communication
- Support the Community Outreach Officer to deliver and develop the club’s community outreach programme, meeting key KPIs and objectives
- Ensure that our fans are aware of the club’s community activities and are encouraged to participate to maximise their impact and support wider communication of this work to the wider football industry where appropriate
Key Internal Relationships
- Brentford FC Community Sports Trust
- Marketing Services
- Communications
- Operations
- Player Liaison
- Venue Sales
- Safeguarding team
Person Specification - Essential Characteristics
- Proven experience in a leadership role in community relations, outreach, or stakeholder engagement, ideally within sport, non-profit or public sectors
- A passion for football and a commitment to making a positive social impact
- Strong interest in and passion for community development
- Excellent interpersonal and communication skills with the ability to build trust and rapport with a diverse range of stakeholders
- Strong project management skills with experience overseeing multiple concurrent initiatives
- Experience in staff line management and development
- Ability to work flexible times, for example evenings to attend community meetings or weekends on matchdays, as required
Person Specification – Desirable Characteristics
- Good working knowledge of the football industry
- Knowledge of the Premier League’s community frameworks and social responsibility initiatives
- Experience working with foundations or charities linked to professional sports organisations
- Understanding of equality, diversity and inclusion principles
Inclusion Statement
Brentford FC is an organisation which values and is passionate about diversity and inclusivity. Whilst our recruitment decisions are always based on merit and suitability, we welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.
Safeguarding Statement
Brentford FC is committed to equality, diversity, and the safeguarding and welfare of all children and adults at risk. We expect all staff and volunteers to share this commitment and to contribute to a safe and inclusive environment for everyone involved in the Club.
As part of our safeguarding culture, all staff are required to undertake role-appropriate safeguarding training and to follow the Club’s safeguarding policies and procedures. These include the timely reporting of any concerns to the Club’s Safeguarding Team.
All appointments are subject to safer recruitment practices. Pre-employment screening will be carried out, which - depending on the role - may include an enhanced Disclosure and Barring Service (DBS) check.
Brentford FC recognises the value of a diverse workforce and welcomes applications from individuals with a range of backgrounds. A criminal record will not necessarily prohibit an applicant from employment. This will depend on the nature of the role and the circumstances of any offences. However, we remind individuals that it is a criminal offence for a person barred from engaging in regulated activity to apply for a role that involves such activity.
Our safeguarding policies and further information can be found here: https://www.brentfordfc.com/en/safeguarding
Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. You can find out more about this at https://www.gov.uk/dbs-check-applicant-criminal-record
Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.
If the role you are applying for involves regulated activity and you have been shortlisted for a first stage interview, you will be asked to fill out a Declaration of Offences Form.
Reference Requests
By submitting this application, you consent to us contacting two professional referees. These individuals should be able to verify the educational and/or employment details you provided during the application process and speak to your work ethic, skills, and overall suitability for the role. References will only be requested if you are successful at the selection stage. At that time, you will be asked to provide the necessary contact information.
