Eley Insurance Services Limited based in Stanway, Colchester are currently recruiting for a Commercial / SME Account Handler to join their expanding team. You will be processing Commercial / SME Lines Insurance Policies and dealing with all enquiries relating to general administration, renewals, sales, mid-term adjustments & claims administration. We are seeking career driven individuals looking to join a young & expanding company.
Main duties:
- Helping clients through the process of obtaining commercial / SME lines insurance i.e. property owners / real estate, construction / trade, commercial combined, shops & offices, motor fleet & haulage, motor trade, high / mid net worth etc.
- To carry out office administration and client service duties as required.
- Provide quotations to clients in writing, on the telephone, by email using the Company's computer systems. Resolve client problems and handle mid-term adjustments as required.
- Learn and understand the Transactor software and database in order to input data; produce renewal invitations and certificates of insurance.
- Learn and understand the Renewals process and be able to deputise for a Claims Administrator as necessary.
- Learn and progressively sell new products as required; cross sell additional insurance products to existing clients.
- To work within FCA rules and guidelines and follow the company's compliance procedures and weekly training schedules.
- Work towards meeting individual targets.
- Helping the team to meet the team targets.
Applicants:
- Professional and Polite Telephone manner and excellent communication skills
- I.T Literate
- Excellent attention to detail
- Numeracy and communication skills essential
- Positive, keen and motivated individual
- Minimum 2 years previous experience in a similar role
- Acturis experience preferred however not essential
Please note that if you have not been contacted within 14 days your application for this position has been unsuccessful.
Job Type: Full-time
Pay: £30,000.00-£60,000.00 per year
Benefits:
- Company pension
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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