About the role:
Co-design Lab is a Consulting team at PwC that takes a collaborative and innovative approach to navigating complex challenges, accelerating decision making and co-creating solutions that stick. Our engagements range from strategic 1-3 day sessions (Design Forums) to work that is integrated along the length of complex transformation programmes.
What your days will look like:
As a Facilitator in Co-design Lab you will join a diverse, high-performing team, who work together to:
Tackle our clients’ most complex, strategic challenges through collaborative, accelerating events
Lead clients through a structured co-design process to create workflows and experiences that support individual insight and group alignment and meaningful outcomes
Create the conditions for participation, creativity and emergence throughout the co-design process and in the events themselves
Facilitate the inclusion, energy and logistics in the room so our client participants can focus on the work that matters most
Build trusted relationships with senior client stakeholders, internal teams and alliance partners
Contribute to a thriving culture and the success of the Co-design Lab venture.
This role is for you if:
You are client focused, ready to understand clients’ goals and support them in achieving them.
You are creative, integrative, and curious.
Equally as comfortable at the front of the room as you are working hands on with a delivery team.
You are open to constructive challenge and feedback, and enthusiastic about collaborating with colleagues of all grades and backgrounds to deliver great work.
You embrace new challenges and have a growth mindset
You are able to remain calm, flexible and focused when leading people through complexity and emotional/political stakes
Our team brings a mix of skills to every engagement. You will bring mastery in a number of these skills and expect to grow and develop in others.
Experience in designing and facilitating workshops with varying levels of complexity
Consulting and/or project management background with knowledge of common organisational challenges
An understanding of collaborative frameworks and methodologies
Strong emotional intelligence, effective communication and interpersonal skills with the ability to manage senior stakeholder groups with diverse and conflicting views
Ability to work independently, take initiative and direct others
An adaptable/flexible service orientated approach with the ability to rapidly grasp diverse and complex challenges across a range of sectors and industries.
Commercial acumen, ability to manage risk and compliance.
Desirable to have an understanding of the MGTaylor process or Design Thinking approach and an appreciation of Agile ways of working, Systems Thinking, Complexity theory, Behavioural Economics, Coaching or Psychology.
Computer Skills required/desirable
M365 to include Teams, Outlook, MS Office
Familiarity and growing fluency in use of AI (ChatGPT / Copilot)
Mural/Miro or other collaborative platforms
Surface Hubs
What you’ll receive from us:
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.
We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
