About Ultrasound-direct Scotland:
Ultrasound Direct is a national innovative fast-moving company extending services into all aspects of private ultrasound with over 80 clinics across the UK. We carry out private pregnancy scans as well as men’s and women’s health scans.
Due to recent growth we are looking to recruit a permanent part-time Clinic Healtcare Assistant/reception to join us in our Dundee clinic. You will be joining a dynamic team with lots of energy and a "can do" attitude.
We want you to be bursting with ideas and enthusiasm, willing to learn and adapt and be super flexible.
Our team is growing so you must be a people person and have a great manner and the ability to get on with our team of Clinical Sonographers, Clinic Assistants and Managers.
You will be based in Dundee but may travel to other locations occasionally as per clinic demand.
Job Responsibilities:
General reception duties including greeting clients, handling phone calls and emails
- Answering client calls to complete new booking, amend booking and cancel bookings.
- Completing appropriate client paperwork accurately and efficiently
- Processing payments via card machine and reconciling daily cashbook
- Managing and administering online appointments diary
- Working closely with team of medical professionals to ensure a fantastic experience for clients
- Up-selling of client packages including extra options
- Stock control
- Clinic housekeeping
Qualifications:
Must be completely fluent in English, both verbal and written
- Must be phlebotomy trained/or willing to learn as full training will be provided
- Excellent communication and interpersonal skills
- Professional, helpful, personable and friendly both in person and on telephone
- Must be flexible, trustworthy, punctual and reliable
- Good organisational and administrative skills and work well under pressure especially during busy clinic times
- Someone who really enjoys working with the general public
- Computer literate
Immediate Start.
typical hours
Wed 11-5 and Thursday 10-8pm and occasional Fridays and every Sunday 9-5 pm but this can change depending on clinic needs.
Flexibility required
Administrative Duties:
- Scheduling
- Carrying out requests from management as needed
- Maintaining stock and ordering supplies
- Answering emails and sorting post
- Answering phone calls and transferring them as necessary
- Managing website functions and social media
- Greeting and welcoming visitors
Financial Duties:
- Processing payments
Job Type: Part-time
Pay: £12.21-£14.00 per hour
Expected hours: 16 – 20 per week
Schedule:
- Holidays
- Overtime
- Weekend availability
Work Location: In person
Expected start date: 01/08/2025
